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For Companies At a Glance
- Tasks: Deliver top-notch customer service and optimise sales in a vibrant retail environment.
- Company: Join Yours Clothing, the leading plus-size fashion retailer in the UK.
- Benefits: Earn £11.63 per hour with flexible hours and opportunities for growth.
- Why this job: Be part of a passionate team and make customers happy every day.
- Qualifications: Friendly personality, team player, and a desire to succeed in retail.
- Other info: Fast-paced, exciting environment with room for personal development.
Overview
The Vacancy Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
Responsibilities
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
Qualifications and Attributes
- A warm, friendly and engaging personality is essential
- To be highly motivated and a desire to be the best with energy and enthusiasm to succeed
- A proven ability to work well within a team and to use own initiative
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart
- Experience in a customer service role with face-to-face customer contact is highly desirable
- Experience in a retail environment with a quality brand is desirable but not essential
- Knowledge and understanding of High Street fashion
Pay
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods. Pay Rates: £11.63 per hour regardless of age.
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online. Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and
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Sales Adviser/Retail Advisor employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and customer service approach. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you engage with customers, handle complaints, or upsell products. This will boost your confidence and prepare you for real-life situations on the shop floor.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and ready to dive into the fast-paced world of retail.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it connects to our brand.
Customer Care is Key: Make sure to emphasise your customer service skills. We want to know how you've gone above and beyond to make customers happy in previous roles. Specific examples will really help us see your potential!
Team Spirit Matters: We’re all about teamwork here at Yours Clothing. In your application, mention times when you’ve worked well with others or taken the initiative to support your team. It shows you’re a great fit for our culture!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Yours Clothing
✨Know Your Fashion
Brush up on the latest trends and styles in high street fashion. Being able to discuss current collections or popular items will show your passion for the industry and help you connect with the interviewers.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer, as this role is all about delivering first-class service and making customers feel valued.
✨Team Spirit
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as teamwork is crucial in a retail environment like Yours Clothing.
✨Show Enthusiasm
Let your energy and enthusiasm shine through during the interview. Employers love candidates who are genuinely excited about the role and the brand, so don’t hold back on expressing your passion for fashion and customer care.
