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- Tasks: Open and close the store, provide top-notch customer service, and manage stock.
- Company: Join Yours Clothing, a leading plus-size fashion retailer with a vibrant team.
- Benefits: Enjoy 50% discount, enhanced holidays, pension, bonuses, and retail discounts.
- Why this job: Be part of a passionate team and make customers happy every day!
- Qualifications: Friendly personality, team player, and some customer service experience preferred.
- Other info: Fast-paced environment with opportunities for growth and development.
Contracted Hours:A minimum of 28.5 hours per week
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
Do youwant to be the best andto be part of a wonderful teamwho display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as and when required
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required
- Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
WHAT DO WENEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
Thiscontracted hours stated above are a guaranteed weeklyminimumbut there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rates: £11.83per hour regardless of age
The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
The Benefits:
- 50% Discount on all of our brands
- Enhanced Holiday allowance
- Pension & Life assurance
- Bonus scheme
- Employee wellbeing and assistance programme
- Retail discounts
Key Holder in Torquay employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder in Torquay
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Yours Clothing and their product range. When you walk into that interview, show off your passion for fashion and how well you understand their ethos.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage customers and provide top-notch service. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or other platforms. They might share insider tips about the interview process or even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Yours Clothing team. Don’t miss out on this opportunity!
We think you need these skills to ace Key Holder in Torquay
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any experiences or interests that highlight your enthusiasm for the industry and how you can contribute to our brand.
Customer Care is Key: Make sure to emphasise your customer service skills in your application. We want to know how you've gone above and beyond to make customers happy in previous roles, so share those stories!
Be Yourself: We’re looking for a warm and friendly personality, so don’t be afraid to let your true self come through in your writing. A bit of personality can go a long way in making your application stand out!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and passion for the role!
How to prepare for a job interview at Yours Clothing
✨Know Your Fashion
Brush up on the latest trends in high street fashion and be ready to discuss your favourite brands. Show that you’re not just passionate about fashion, but also knowledgeable about what’s currently popular. This will impress the interviewers and demonstrate your genuine interest in the role.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer. This will highlight your ability to engage with customers and ensure they leave happy, which is crucial for this position.
✨Team Player Attitude
Be ready to talk about your experience working in a team. Share stories that showcase your ability to collaborate and support your colleagues, especially in a busy retail environment. This will show that you can adapt and thrive under pressure while contributing positively to the team dynamic.
✨Show Enthusiasm and Initiative
Express your motivation to succeed and your eagerness to learn. Discuss any personal development goals you have and how you plan to achieve them. This will demonstrate that you’re proactive and committed to growing within the company, which is something they value highly.
