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For Companies At a Glance
- Tasks: Open and close the store, manage cash, and provide top-notch customer service.
- Company: Yours Clothing, a leading plus-size fashion retailer in the UK.
- Benefits: Flexible hours, dynamic work environment, and opportunities for personal development.
- Why this job: Join a passionate team and make customers happy with your fashion expertise.
- Qualifications: Customer service experience and a love for fashion are a plus.
- Other info: Fast-paced environment with exciting growth opportunities in a thriving company.
The predicted salary is between 20000 - 30000 £ per year.
Responsibilities
- Responsible for opening and closing the store in the absence of management as and when required
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required
- Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
What do we need from our team members?
- Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
- Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed
- A proven ability to work well within a team and to use own initiative
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart
- Experience in a customer service role with face-to-face customer contact is highly desirable
- Experience in a retail environment with a quality brand is desirable but not essential
- Knowledge and understanding of High Street fashion
Contractual and working hours
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
About Yours Clothing
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
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Key Holder employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Get to know the company! Before your interview, dive into Yours Clothing's values and products. Show us you’re not just another candidate but someone who genuinely cares about our brand and customers.
✨Tip Number 2
Practice your customer service skills! Since we’re all about delivering first-class service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! As a fashion retailer, we appreciate style. Wear something that reflects your personality and shows you understand our brand. It’s a great way to make a lasting impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and professional. Plus, it’s a chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it aligns with our brand values.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We want to see how you can contribute to our team and help us deliver that first-class customer service!
Highlight Teamwork and Initiative: We value a collaborative spirit, so don’t forget to mention your ability to work well within a team. Also, share examples of when you've taken the initiative in previous roles – we love seeing that proactive attitude!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Yours Clothing
✨Know Your Fashion
Brush up on the latest trends in high street fashion and be ready to discuss your favourite styles. Show that you’re not just a fan of fashion, but that you understand what makes it tick, especially for curvy customers.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond to make a customer happy, as this role is all about creating a fantastic shopping experience.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Highlight how you’ve collaborated with others to achieve goals, especially in a busy retail environment. They want to see that you can thrive in a fast-paced setting.
✨Flexibility is Essential
Since the role requires flexibility, be prepared to discuss your availability and willingness to adapt to changing schedules. Share any experiences where you successfully managed unexpected changes or challenges at work.
