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- Tasks: Open and close the store, provide top-notch customer service, and manage stock.
- Company: Yours Clothing, a leading plus-size fashion retailer in the UK.
- Benefits: Competitive pay of £11.83 per hour and flexible working hours.
- Why this job: Join a passionate team and make customers happy with your fashion expertise.
- Qualifications: Customer service experience and a love for fashion are a plus.
- Other info: Fast-paced environment with opportunities for personal development and growth.
The VacancyAre you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
Key Duties
- Responsible for opening and closing the store in the absence of management as and when required
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required
- Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis – we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment – you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
Pay and Hours
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
Pay Rates: £11.83 per hour regardless of age
Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and
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Key Holder employer: Yours Clothing
Contact Detail:
Yours Clothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just a fan of fashion but a fan of *their* fashion.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to engage customers and handle tricky situations. We all know that a warm, friendly personality goes a long way in retail.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and maybe even put in a good word for you. Plus, it shows you’re genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Yours Clothing family. Let’s get you that Key Holder position!
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share any experiences or stories that highlight your enthusiasm for the industry and how it connects to our brand.
Customer Care is Key: Make sure to emphasise your customer service skills in your application. We want to know how you've gone above and beyond to make customers happy in previous roles. Real-life examples can really make you stand out!
Be Yourself: We’re looking for a warm and friendly personality, so don’t be afraid to let your true self come through in your writing. A bit of your unique flair can make your application memorable!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your amazing application as soon as possible!
How to prepare for a job interview at Yours Clothing
✨Know Your Fashion
Brush up on the latest trends and styles in high street fashion. Being able to discuss current collections or popular items will show your passion for the industry and help you connect with the interviewers.
✨Customer Service Excellence
Prepare examples of how you've provided outstanding customer service in the past. Think about specific situations where you went above and beyond to make a customer happy, as this is crucial for the Key Holder role.
✨Show Your Team Spirit
Be ready to talk about your experience working in a team. Highlight instances where you collaborated effectively with colleagues, as teamwork is essential in a retail environment like Yours Clothing.
✨Demonstrate Adaptability
Retail can be unpredictable, so think of examples that showcase your ability to adapt to change. Whether it’s handling a busy day or adjusting to new procedures, showing that you can thrive under pressure will impress the interviewers.
