At a Glance
- Tasks: Lead the store in the manager's absence and ensure top-notch customer service.
- Company: Yours Clothing is the UK's leading plus size women's wear retailer, focused on value and customer satisfaction.
- Benefits: Enjoy a dynamic work environment with opportunities for personal development and growth.
- Other info: Ideal for energetic individuals who thrive in a changing environment and love working with people.
- Why this job: Join a passionate team dedicated to fashion and customer happiness in a fast-paced setting.
- Qualifications: Experience in retail management, preferably in fashion, with a track record of exceeding sales targets.
The predicted salary is between 24000 - 36000 £ per year.
- Provide back-up management support and be responsible for the running of the Store in the absence of the manager.
- Help to achieve financial objectives and KPIs by analysing variances and initiating corrective actions
- Assisting in recruiting, selecting and training all store employees
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Maintain outstanding store conditions and visual merchandising standards
- Replenish stock with our fantastic products and specialist brands.
- Organise and assist with deliveries and stock handling on a regular basis
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
- Responsible for opening and closing the store.
- Cashing up at the end of the day and ensuring correct procedures are followed.
- Training and coaching store colleagues in all areas.
- An energy and enthusiasm to succeed
- Highly motivated and a desire to be the best
- Results Driven
- Proven ability to work well within a team and to use own initiative
- Proven record of good attendance and flexibility
- Confident and articulate when speaking to customers
- Ability to work hard and juggle changing priorities
- Ability to adapt to frequent change and a high pressure environment
- Outstanding loyalty and commitment to the business
About the role
We have an exciting new opportunity for a new Deputy Manager to join our fantastic team. This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. You will have a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand., The successfully appointed Deputy Manager will have proven experience in a senior management role in a retail environment, preferably fashion, and be able to demonstrate a track record of exceeding sales targets., Warm, friendly and engaging personality
About the company
Yours Clothing is a plus size women's wear retailer that provides the best value on the UK high street and internet. Our continued success comes from us listening to our customers and delivering fashion products at the right price. Our environment is fast paced, ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion womenswear retailer in the UK.
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Deputy Manager in Milton Keynes employer: Yours Clothing
Yours Clothing is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about fashion and customer service. With a commitment to employee growth, we offer comprehensive training and development opportunities, ensuring our team members thrive in their roles while contributing to our mission of being the leading plus size women's wear retailer in the UK and Europe. Join us in a fast-paced environment where your ideas are valued, and your dedication to customer satisfaction is rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Milton Keynes
✨Tip Number 1
Familiarise yourself with Yours Clothing's product range and current trends in plus size fashion. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the brand.
✨Tip Number 2
Prepare examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you exceeded sales targets or improved customer satisfaction, as these are key aspects of the Deputy Manager role.
✨Tip Number 3
Showcase your ability to adapt to fast-paced environments by discussing experiences where you've thrived under pressure. This will resonate well with the dynamic nature of the role at Yours Clothing.
✨Tip Number 4
Engage with the brand on social media and participate in discussions about their products. This can help you understand customer feedback and trends, which is crucial for delivering excellent customer service.
We think you need these skills to ace Deputy Manager in Milton Keynes
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Deputy Manager position at Yours Clothing. Understand the key duties and required skills so you can tailor your application accordingly.
Tailor Your CV:Highlight relevant experience in retail management, especially in fashion. Use specific examples that demonstrate your ability to meet sales targets, provide excellent customer service, and manage a team effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for fashion and your commitment to customer service. Mention how your previous experiences align with the responsibilities of the Deputy Manager role and express your enthusiasm for joining the Yours Clothing team.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Yours Clothing
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry, especially in plus size women's wear. Share any personal experiences or insights that demonstrate your knowledge of the products and how they can positively impact customers' lives.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. Highlight situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Deputy Manager position.
✨Discuss Team Leadership Experience
Be ready to talk about your experience in managing and training teams. Provide specific examples of how you've motivated staff, improved team performance, and contributed to a positive work environment.
✨Prepare for Financial Discussions
Since achieving financial objectives is key, brush up on your understanding of retail KPIs and how you've previously contributed to meeting sales targets. Be prepared to discuss strategies you've implemented to drive sales and manage stock effectively.
