At a Glance
- Tasks: Open and close the store, provide top-notch customer service, and optimise sales.
- Company: Yours Clothing, a leading plus-size fashion retailer with a vibrant culture.
- Benefits: Competitive pay, bonus scheme, retail discounts, and employee wellbeing support.
- Other info: Flexible hours required, especially during busy periods, with great career growth opportunities.
- Why this job: Join a passionate team and make customers happy while thriving in a fast-paced environment.
- Qualifications: Friendly personality, team player, and experience in customer service is a plus.
The predicted salary is between 13.1 - 13.1 £ per hour.
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?
Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?
If so, then we want YOU!
KEY DUTIES
- Responsible for opening and closing the store in the absence of management as and when required
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required
- Providing back up support to the Store/Deputy Manager and reporting back to them on any issues
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibly is required especially during peak trading periods.
- Pay Rates : £13.10 per hour regardless of age
- The Company
Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers.
Along with our big and tall menswear brand, Bad Rhino, our Long Tall Sally brand and our most recent addition, Pixie Girl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online.
Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price.
Our environment is fast paced, ever evolving and full of excitement.
Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.
- Find out more about us here
- The Benefits
- Bonus scheme
- Employee wellbeing and assistance programme
- Retail discounts
Key Holder in Torquay employer: Yours Clothing Limited
Your Clothes Limited is an excellent employer for those seeking a dynamic and rewarding role in the fashion retail industry. With flexible hours and a vibrant work culture in Weymouth, employees enjoy opportunities for personal growth and development while being part of a supportive team that values customer service and brand excellence. Join us to be part of a forward-thinking company that celebrates creativity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Key Holder in Torquay
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Yours Clothing Limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Yours Clothing Limited!
We think you need these skills to ace Key Holder in Torquay
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Yours Clothing Limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Yours Clothing Limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Yours Clothing Limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Yours Clothing Limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
