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- Tasks: Supervise store operations, deliver top-notch customer service, and manage stock.
- Company: Join a vibrant fashion brand passionate about style and customer satisfaction.
- Benefits: Enjoy flexible hours, team support, and opportunities for personal development.
- Why this job: Be part of a dynamic team that values enthusiasm and creativity in a fast-paced environment.
- Qualifications: Friendly personality, motivation to excel, and some customer service experience preferred.
- Other info: Expect to work more hours during busy periods; adaptability is key!
The predicted salary is between 24000 - 36000 £ per year.
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Provide back-up management support and be responsible for the running of the Store on adhoc days.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
- Responsible for opening and closing the store in the absence of management.
- Cashing up at the end of the day and ensuring correct procedures are followed.
- Training and coaching store colleagues as and when required.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Supervisor employer: Yours Clothing Limited
Contact Detail:
Yours Clothing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Show your passion for fashion! When you engage with us, make sure to highlight your love for the industry and any relevant experiences. This will help you stand out as someone who truly understands our brand and its values.
✨Tip Number 2
Demonstrate your customer service skills in conversations. Share specific examples of how you've gone above and beyond for customers in previous roles. This will showcase your ability to deliver first-class service, which is crucial for this position.
✨Tip Number 3
Be prepared to discuss your teamwork experience. We value collaboration, so think of instances where you've successfully worked with others to achieve a common goal. This will show us that you're a great fit for our team-oriented environment.
✨Tip Number 4
Familiarise yourself with our product range and current fashion trends. Being knowledgeable about what we offer will not only impress us but also demonstrate your commitment to personal development and understanding of the role.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you demonstrated a warm personality, teamwork, and the ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer care. Share specific examples of how you've provided excellent service in previous roles and how you can contribute to the team.
Showcase Your Knowledge: Demonstrate your understanding of high street fashion in your application. Mention any brands you admire or trends you follow, showing that you're genuinely interested in the industry.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours Clothing Limited
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or knowledge you have about current trends and how they relate to the brand. This will demonstrate your genuine interest in the role and the company.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Supervisor position.
✨Demonstrate Teamwork and Leadership
Be ready to talk about your experience working in a team and any leadership roles you've held. Highlight how you can motivate and support your colleagues, as well as how you handle challenges within a team setting.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle high-pressure situations and adapt to change. Think of scenarios where you've successfully managed stress or adapted to new challenges, and be prepared to discuss these in detail.
