At a Glance
- Tasks: Engage customers with top-notch service and boost sales in a vibrant retail environment.
- Company: Join a passionate team dedicated to fashion and exceptional customer care.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for personal development.
- Why this job: Be part of a dynamic team that values enthusiasm and offers a chance to shine.
- Qualifications: A friendly personality, motivation to succeed, and some customer service experience are key.
- Other info: Expect to work more hours during busy periods; flexibility is essential.
Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Optimise sales and individual customer purchases
- Engage the customer by delivering a first class customer service
- Operate till and handle financial transactions
- Replenish stock with our fantastic products and specialist brands
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties
- Ensure compliance with all company procedures
- Take responsibility for personal development and actively seek opportunities for improvement
- Responsible for Health and Safety
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £11.63 per hour regardless of age.
Sales Adviser/Retail Advisor employer: Yours Clothing Limited
Contact Detail:
Yours Clothing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Adviser/Retail Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in high street fashion. Being knowledgeable about current styles and brands will not only help you stand out during the interview but also show your genuine passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you articulate your approach to providing excellent service, which is crucial for a Sales Adviser position.
✨Tip Number 3
Demonstrate your team spirit by sharing examples of how you've successfully collaborated with others in previous roles. Highlighting your ability to work well within a team can make a significant impact during the interview.
✨Tip Number 4
Be prepared to discuss how you handle high-pressure situations. Retail environments can be fast-paced, so having specific examples ready will show that you can thrive under pressure and adapt to change.
We think you need these skills to ace Sales Adviser/Retail Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any roles where you demonstrated a warm, friendly personality and your ability to work well in a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer care. Share specific examples of how you've provided excellent service in previous roles and how you can contribute to the team.
Showcase Your Knowledge: Demonstrate your understanding of high street fashion in your application. Mention any brands you admire or trends you follow, showing that you're engaged with the industry.
Highlight Flexibility and Motivation: Clearly state your willingness to work flexible hours, especially during peak trading periods. Showcase your motivation and enthusiasm for the role, as these traits are highly valued.
How to prepare for a job interview at Yours Clothing Limited
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or interests related to fashion that demonstrate your knowledge and passion for the industry.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Discuss how you engaged with customers and ensured they left happy, as this is crucial for the role.
✨Demonstrate Teamwork
Be ready to talk about your ability to work well in a team. Share specific instances where you collaborated with others to achieve a common goal, showcasing your team spirit and adaptability.
✨Prepare for a Fast-Paced Environment
Since the role requires working in a busy retail environment, be prepared to discuss how you handle pressure and adapt to changes. Provide examples of how you've successfully managed multiple tasks in a high-pressure situation.