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For Companies At a Glance
- Tasks: Open and close the store, provide top-notch customer service, and manage stock.
- Company: Join a vibrant fashion brand that values passion and customer care.
- Benefits: Enjoy competitive pay, flexible hours, and a fun team environment.
- Why this job: Be part of a dynamic team that loves fashion and values your input.
- Qualifications: Friendly personality, customer service experience, and a love for fashion are key.
- Other info: Guaranteed minimum hours with potential for more during busy periods.
Are you fanatical about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends? Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand? If so, then we want YOU!
KEY DUTIES:
- Responsible for opening and closing the store in the absence of management as and when required.
- Cashing up at the end of the day and ensuring correct procedures are followed as and when required.
- Providing back up support to the Store/Deputy Manager and reporting back to them on any issues.
- Optimise sales and individual customer purchases.
- Engage the customer by delivering a first class customer service.
- Operate till and handle financial transactions.
- Replenish stock with our fantastic products and specialist brands.
- Assist with deliveries and stock handling on a regular basis - we are busy!
- Undertake cleaning and housekeeping duties.
- Ensure compliance with all company procedures.
- Take responsibility for personal development and actively seek opportunities for improvement.
- Responsible for Health and Safety.
WHAT DO WE NEED FROM OUR TEAM MEMBERS?
- A warm, friendly and engaging personality is essential.
- To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
- A proven ability to work well within a team and to use own initiative.
- Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
- Experience in a customer service role with face-to-face customer contact is highly desirable.
- Experience in a retail environment with a quality brand is desirable but not essential.
- Knowledge and understanding of High Street fashion.
This contracted hours stated above are a guaranteed weekly minimum but there is an expectation to work more hours and flexibility is required especially during peak trading periods.
Pay Rates: £11.83 per hour regardless of age.
Key Holder employer: Yours Clothing Limited
Contact Detail:
Yours Clothing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Holder
✨Tip Number 1
Show your passion for fashion! When you engage with us, make sure to highlight your love for the industry and any relevant experiences that showcase your knowledge of current trends. This will help you stand out as a candidate who truly understands our brand.
✨Tip Number 2
Demonstrate your customer service skills in your interactions. Whether it's during an informal chat or a formal interview, share specific examples of how you've gone above and beyond to ensure customer satisfaction. This will illustrate your commitment to delivering first-class service.
✨Tip Number 3
Be prepared to discuss your teamwork abilities. We value candidates who can work well within a team, so think of instances where you've collaborated effectively with others. This will show us that you're ready to contribute positively to our store environment.
✨Tip Number 4
Familiarise yourself with our brand and products before applying. Knowing our key offerings and what sets us apart will not only help you in discussions but also demonstrate your genuine interest in being part of our team. It’s a great way to impress us!
We think you need these skills to ace Key Holder
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and retail. Emphasise any roles where you demonstrated a warm, friendly personality and your ability to work well in a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer care. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the team.
Showcase Relevant Skills: Highlight skills that align with the job description, such as cash handling, stock management, and health and safety compliance. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yours Clothing Limited
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion during the interview. Share any personal experiences or knowledge about current trends, as this will demonstrate your genuine interest in the industry and the brand.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for the Key Holder position.
✨Demonstrate Teamwork and Initiative
Be ready to talk about your experience working in a team and how you can contribute positively. Also, mention instances where you've taken the initiative to solve problems or improve processes, as this shows your proactive attitude.
✨Understand the Brand and Its Values
Research the company and its product range before the interview. Familiarise yourself with their values and mission, so you can align your answers with what they stand for, showing that you're a good fit for their team.
