At a Glance
- Tasks: Support customers and the team in a fast-paced, friendly environment.
- Company: Join a successful local business with a collaborative culture.
- Benefits: Enjoy 20 days holiday, pension, free parking, and training opportunities.
- Other info: Perfect for those seeking a stable and rewarding career.
- Why this job: Kickstart your career with full training and genuine growth opportunities.
- Qualifications: GCSE Grade 4/C in Maths and English; IT savvy and great communication skills.
The predicted salary is between 20593 - 24123 € per year.
YourRecruit are delighted to be supporting a successful and growing local business in their search for a Customer Support Administrator to join their friendly and collaborative team. We are looking for a confident, organised, and detail-oriented individual who enjoys working in a fast-paced environment, communicating with customers, and supporting a busy team. The ideal candidate will also be IT savvy, prepared to pick up a new system and make changes where necessary.
Location: Whyteleafe – Fully Office Based
Hours: Monday to Friday (36.5 hour week) 9:00 - 17:00
Salary: £20,593 - £24,123
Benefits: 20 days holiday plus Bank Holidays, People’s Pension, free parking, training opportunities, and a lovely working environment with excellent onsite amenities.
Key Responsibilities of the Customer Support Administrator:
- Preparing customer quotations and documentation using internal systems
- Keeping accurate records and updating the CRM database
- Supporting the wider team with administrative tasks and customer follow-ups
- Assisting with customer account queries and providing excellent service
- Managing and maintaining internal reports and stock/offer information
- Handling incoming calls and email enquiries professionally
- Keeping up to date with internal updates and product information
- Providing general day-to-day administrative support to the team
About You:
Perhaps you are at the beginning of your career or looking for a new direction. This opportunity would suit someone looking to build a stable and rewarding career within a supportive and growing business with genuine career progression for the right person. You will however have the following attributes:
- Minimum GCSE Grade 4/C in Maths and English
- Excellent attention to detail and organisational skills
- Confident communication skills, both written and verbal
- A professional and friendly telephone manner
- Extremely confident using computer systems and Microsoft Office
- Positive, proactive, and willing to learn
- Someone who enjoys working within a supportive team environment
Don’t miss out on this opportunity – apply TODAY!
Customer Support Administrator in Whyteleafe employer: YourRecruit
YourRecruit is an excellent employer, offering a supportive and collaborative work environment in Whyteleafe, where employees can thrive in their roles as Customer Support Administrators. With a focus on professional development, the company provides comprehensive training and genuine opportunities for career progression, alongside attractive benefits such as 20 days holiday, a People’s Pension, and excellent onsite amenities. Join a friendly team that values your contributions and fosters a positive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Administrator in Whyteleafe
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and keen to learn more about the role and the company. Plus, it gives you a chance to see if they’re the right fit for you too.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Support Administrator in Whyteleafe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support Administrator role. Highlight your organisational skills, attention to detail, and any relevant experience that shows you can thrive in a fast-paced environment.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, it’s crucial to showcase your confident communication skills. Use clear and professional language in your application to demonstrate how you can effectively engage with customers.
Be IT Savvy:Mention any experience you have with computer systems and Microsoft Office. If you've used CRM databases before, definitely include that! We want to see that you're ready to pick up new systems and make changes where necessary.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come directly from interested candidates like you!
How to prepare for a job interview at YourRecruit
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Support Administrator. Familiarise yourself with tasks like preparing customer quotations and managing CRM databases. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice your verbal and written communication skills. Be ready to discuss how you've handled customer queries in the past and showcase your friendly telephone manner. Remember, confidence is key!
✨Be IT Savvy
Brush up on your computer skills, especially with Microsoft Office and any CRM systems you might encounter. If you have experience with similar software, be prepared to talk about it. Showing that you're tech-savvy will give you an edge in a fast-paced environment.
✨Demonstrate Your Organisational Skills
Highlight your attention to detail and organisational abilities during the interview. You might be asked how you keep track of multiple tasks or manage your time effectively. Share specific examples from your past experiences to illustrate your skills.
