At a Glance
- Tasks: Support customers and assist your team in a fast-paced environment.
- Company: Join a successful local business with a friendly, collaborative culture.
- Benefits: Enjoy 20 days holiday, pension, free parking, and training opportunities.
- Other info: Work in a lovely office with excellent amenities.
- Why this job: Kickstart your career with full training and real growth potential.
- Qualifications: Confident, organised, detail-oriented, and IT savvy.
The predicted salary is between 20593 - 24123 € per year.
YourRecruit are delighted to be supporting a successful and growing local business in their search for a Customer Support Administrator to join their friendly and collaborative team. We are looking for a confident, organised, and detail-oriented individual who enjoys working in a fast-paced environment, communicating with customers, and supporting a busy team. The ideal candidate will also be IT savvy, prepared to pick up a new system and make changes where necessary.
Location: Whyteleafe
Hours: Monday to Friday (36.5 hour week) 9:00 - 17:00
Salary: 20,593 - 24,123
Benefits: 20 days holiday plus Bank Holidays, People’s Pension, free parking, training opportunities, and a lovely working environment with excellent onsite amenities.
Key Responsibilities of the Customer Support Administrator:
- Preparing customer quotations and documentation using internal systems
- Keeping accurate records and updating the CRM database
- Supporting the wider team with administrative tasks and customer follow-ups
- Assisting with customer account queries and providing excellent service
This is a fantastic opportunity for someone looking to develop a long-term career within a professional office environment. Full training and ongoing support will be provided, alongside genuine opportunities to learn new skills and progress within the business over time.
Customer Support Administrator in Surrey employer: YourRecruit
YourRecruit is an excellent employer, offering a supportive and collaborative work culture in Whyteleafe, where employees can thrive in a fast-paced environment. With a focus on professional development, the company provides comprehensive training opportunities, generous holiday allowances, and a range of benefits including free parking and a pleasant working atmosphere, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Administrator in Surrey
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, make sure you can articulate your thoughts clearly and confidently. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Show off your IT skills! Be ready to discuss any relevant software or systems you've used in the past. If you’re familiar with CRM databases, mention it – it could give you an edge over other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Support Administrator in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Support Administrator role. Highlight your organisational skills, attention to detail, and any IT systems you've worked with before.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you're excited about this role and how you can contribute to our friendly and collaborative team. Don’t forget to mention your customer service experience!
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application demonstrates your ability to communicate clearly and effectively. Use a friendly tone that reflects how you’d interact with customers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at YourRecruit
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they do. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Customer Support Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be IT Savvy
Since the role requires picking up new systems, be ready to discuss your experience with technology. Mention any software or tools you've used in previous roles, and express your willingness to learn new systems quickly.
✨Practice Customer Interactions
Expect questions about how you handle customer queries and complaints. Prepare by thinking of specific scenarios where you provided excellent service. This will help you convey your communication skills and customer-centric approach during the interview.
