An experienced and customer-focused Temporary Call Handler/Appointment Scheduler is required to support a busy Housing Services Building Maintenance team. The successful candidate will be responsible for handling repair and maintenance enquiries, accurately logging requests, scheduling appointments, and coordinating works efficiently. This role requires excellent communication skills, strong organisation, and the ability to work effectively in a fast-paced environment Call Handler/Appointment Scheduler Location: Oxted area / Hybrid working (after the first 3-4 weeks) Salary: 13.50 per hour Duration: 4 6 Month Temporary Contract Hours: Monday to Friday, 37 hours per week 8.30am 4.30pm/9am-5pm (rota) Key Responsibilities * Handling inbound repair and maintenance enquiries. * Logging and triaging repair requests accurately. * Scheduling appointments and managing work diaries. * Liaising with operatives and contractors. * Monitoring job progress and providing updates. * Maintaining accurate records using internal systems. Skills
Call Handler in Surrey employer: YourRecruit
At YourRecruit, we pride ourselves on being an exceptional employer that values innovation and collaboration within the educational sector. Our supportive work culture fosters professional growth, offering ample opportunities for development while making a meaningful impact in Further Education. Located in a vibrant community, we provide competitive benefits and a commitment to continuous improvement, ensuring our employees thrive both personally and professionally.
