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- Tasks: Support operational teams with admin tasks and ensure smooth service delivery.
- Company: Join a dynamic team in Caterham focused on high-quality customer service.
- Benefits: Enjoy 30 days annual leave, a pension scheme, and career development opportunities.
- Why this job: Be part of a collaborative environment that values efficiency and customer satisfaction.
- Qualifications: Previous admin experience and strong communication skills are essential.
- Other info: Remote work is not available; applicants must be eligible to work in the UK.
The predicted salary is between 25500 - 27000 £ per year.
New opportunity – Service Administrator – Caterham⭐ Job Title: Service Administrator Salary: £25,500 – £27,000 DOE Location: Caterham Hours: Monday to Friday, 8am to 5pm Benefits: * Opportunities for professional development and career progression. * Company pension scheme. * 30 days annual leave, including bank holidays. About the Role: This role will provide crucial administrative support to operational teams, helping ensure the smooth delivery of services to clients nationwide. The successful candidate will play a key part in maintaining high standards of customer service, operational efficiency, and compliance. Key Responsibilities: * Schedule and coordinate engineer site visits, managing diaries and client communication. * Process completed jobs in Simpro, maintain accurate records, and support document preparation and reporting. * Review lab reports, match results to jobs, and prepare low-value quotations. * Collaborate with engineers and colleagues to ensure smooth service delivery and resolve queries. * Ensure all admin tasks meet quality standards, compliance, and internal processes. About You: * Previous experience in an administrative role, ideally within a service-focused or technical environment. * Excellent communication and interpersonal skills. * Strong organisational skills and attention to detail. * Ability to work independently and collaboratively within a team. * Comfortable working with databases and business management systems (experience with Simpro desirable but not essential). For your information: *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship) ***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee. Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven\’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search
Service Administrator employer: YourRecruit
Contact Detail:
YourRecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Familiarise yourself with the tools and systems mentioned in the job description, especially Simpro. Even if you haven't used it before, understanding its functionalities can give you an edge during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed schedules or coordinated tasks in previous roles. This will demonstrate your ability to handle the responsibilities of a Service Administrator.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've effectively collaborated with teams or resolved customer queries in the past. This is crucial for maintaining high standards of customer service.
✨Tip Number 4
Research the company and its services thoroughly. Being knowledgeable about their operations will not only help you in the interview but also show your genuine interest in the role and the organisation.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, especially in service-focused or technical environments. Emphasise your organisational skills and attention to detail, as these are key for the Service Administrator position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your ability to coordinate schedules, manage client communication, and maintain accurate records, showcasing how you can contribute to the team.
Highlight Relevant Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've worked independently and collaboratively in previous roles, as this is crucial for the position.
Follow Application Instructions: Ensure you submit your CV in Word format as specified in the job listing. Double-check that you meet the eligibility requirements to work in the UK without sponsorship before applying.
How to prepare for a job interview at YourRecruit
✨Showcase Your Organisational Skills
As a Service Administrator, you'll need to demonstrate strong organisational abilities. Prepare examples from your past experiences where you successfully managed schedules or coordinated tasks, highlighting how you ensured efficiency and accuracy.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've effectively communicated with clients or team members in previous roles, especially in resolving queries.
✨Familiarise Yourself with Simpro
While experience with Simpro isn't essential, having a basic understanding of the software can set you apart. Do some research on its functionalities and be prepared to discuss how you would approach learning new systems quickly.
✨Emphasise Your Customer Service Experience
Since maintaining high standards of customer service is crucial, be ready to share specific instances where you went above and beyond for a client. Highlight your ability to handle difficult situations and ensure customer satisfaction.
