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- Tasks: Log and update service requests while supporting field teams and communicating with customers.
- Company: Established service provider with a focus on growth and development.
- Benefits: Competitive salary, full training, 21 days holiday, and career progression.
- Why this job: Kickstart your career in a supportive environment with real opportunities to learn and grow.
- Qualifications: Positive attitude, organisational skills, and willingness to learn; no experience needed.
- Other info: Entry-level role with full training provided and a clear path for advancement.
The predicted salary is between 19500 - 23500 £ per year.
Are you at the start of your career and looking for an opportunity where you can learn, develop, and grow? Our client is a well-established service provider and is looking for a Service Desk Administrator to join their busy team. This is a genuine entry-level role, ideal for someone keen to learn, take responsibility, and build a long-term career.
Role: Service Desk Administrator (Entry Level)
£22,500 - £26,400 per annum
Monday to Friday | 8:30am - 5:00pm
Based in Edenbridge
Please note: the successful candidate will be required to pass background and security checks.
Responsibilities:
- Logging and updating service requests
- Supporting the scheduling of field-based teams
- Communicating with customers by phone and email
- Updating internal systems and maintaining accurate records
- Providing general service desk and administrative support
- Learning all aspects of the service desk, with progression on the horizon
Who this role would suit:
- Is starting their career or looking for their first office-based role
- Has a positive attitude and willingness to learn
- Is organised, reliable, and comfortable using computer systems
- Communicates clearly and professionally
(No previous service desk experience required - full training provided.)
What’s on offer:
- Competitive entry-level salary with progression opportunities
- Full training and ongoing support
- 21 days holiday plus
Service Desk Administrator in London employer: YourRecruit
Contact Detail:
YourRecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Administrator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the industry. They might know of openings or can give you a heads-up about opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Desk Administrator roles and practice your answers. We all know that confidence is key, so the more prepared you are, the better you'll perform.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to chat with potential employers, let them know how excited you are about learning and growing in the role. A positive attitude can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Service Desk Administrator. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Service Desk Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Desk Administrator role. Highlight any relevant coursework, projects, or part-time jobs that show your willingness to learn and grow.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about starting your career with us and how you can contribute to the team.
Show Off Your Communication Skills: Since this role involves communicating with customers, make sure your application showcases your ability to communicate clearly and professionally. Use proper grammar and a friendly tone in your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at YourRecruit
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Desk Administrator does. Familiarise yourself with the responsibilities listed in the job description, like logging service requests and communicating with customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of communication, practice how you articulate your thoughts. During the interview, be clear and professional in your responses. You might even want to prepare a few examples of how you've effectively communicated in past situations, whether in school or previous jobs.
✨Demonstrate Your Willingness to Learn
This is an entry-level position, so employers are looking for candidates who are eager to learn. Be ready to discuss how you approach learning new skills or technologies. Share any experiences where you took the initiative to learn something new, as this will highlight your positive attitude and readiness for growth.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the training process, opportunities for progression, or what a typical day looks like for a Service Desk Administrator. Thoughtful questions can leave a lasting impression on your interviewers.
