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- Tasks: Maintain and service fire safety systems while ensuring top-notch customer satisfaction.
- Company: Join a leading fire safety company with nearly 50 years of experience.
- Benefits: Enjoy competitive salary, generous holiday, and comprehensive health support.
- Why this job: Make a difference in fire safety while developing your technical skills.
- Qualifications: Good IT skills and knowledge of fire safety standards required.
- Other info: Field-based role with opportunities for career growth and professional development.
The predicted salary is between 38400 - 57600 £ per year.
We are currently recruiting for one of our clients, a successful and highly accredited Service and Installation business, based throughout the UK, who have been trading for almost 50 years and are leaders within the fire safety industry. They are currently looking for a Field Service Engineer to join their team, covering Hampstead/Harrow and the following postcodes NW/N London and HA.
Salary: up to £48,000 pa
Location: Field based – company provided vehicle, IT Equipment, Mobile phone, Tools and PPE
Working Hours: 40 hours Monday to Friday 8:30 – 5.00pm
Benefits: 20 days holiday plus bank holidays, increasing to 22 days at 3 years’ service and to 25 at 5 years’ service. Sick pay 3 days full pay increasing to 3 weeks full pay after 2 years’ service, NEST Pension, 2x Annual salary group life assurance with AIG, EAP – 24/7 GP access, second medical opinion, mental health support online health checks, nutritionist programme, fitness programme, and bereavement support, Cycle to work, Tech scheme, Retail discounts.
The Role: To attend customer sites, within their allocated regional area to fulfil the company’s business contracts, by completing planned preventive maintenances of fire safety systems, attending call outs, fault finding and completing the modification of existing systems. Ensuring compliance with industry standards and excellent customer service.
Main Duties and Responsibilities:
- Works efficiently and productively to meet Preventive Maintenance (PM) schedule for customers in the allocated regional area.
- Responds to emergency call outs and unscheduled work as they arise, attending sites in the most efficient and cost-effective way while meeting customer’s Service Level Agreement (SLA).
- Completes service worksheets and all company documents, comprehensively in line with BS5839 and company policies and procedures.
- Proactively feeds back on-site issues, non-compliances and additional work possibilities to the Field Services Manager.
- Provides excellent customer service when responding to customers.
- Attends follow-up visits – to ensure remedial work is completed within Service Level Agreement (SLA) timescales specific to customer.
- Maximises on-site remedial works and opportunities.
- Supports other departments to complete installation works on time, where required.
- Builds strong, professional relationships with customers, suppliers, and internal personnel from other departments.
- Follows health and safety guidance, always working in a safe manner, with the correct PPE, uniform and equipment required for the assigned work.
- Liaises with QHSE Manager for quality audit purposes, calibration of equipment and Field audits, and checking understanding of monthly health and safety Toolbox Talks.
- Leads by example adhering to Company Values; Respect & Diversity, Professionalism, Customer focus, Innovation, Simplicity.
Technical Skill:
- Good IT skills.
- FIA Foundation with extensive knowledge of BS5839.
- Fault finding knowledge.
- Modification of Fire Safety Systems configuration.
Core Skills:
- Good communicator, approachable with a positive attitude.
- Customer service focussed.
- Organisation skills, such as time management and prioritising.
- Applies a problem-solving approach taking accountability for own actions.
Desired Skills and Training resources:
- Technical FIA course.
- Any further FIA training in Advanced or specialist areas.
Interested? Please send your CV in as a Word format only. Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship).
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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Fire Alarm Field Engineer in London employer: YourRecruit
Contact Detail:
YourRecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Alarm Field Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety industry and let them know you're on the hunt for a Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience! If you can, volunteer or take on freelance gigs related to fire safety systems. This not only boosts your CV but also gives you real-world stories to share during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of BS5839 and be ready to discuss your fault-finding skills. We want to see how you tackle problems and ensure compliance with industry standards.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to get noticed by employers looking for someone just like you. Plus, we keep your details on file for future opportunities, so it’s a win-win!
We think you need these skills to ace Fire Alarm Field Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fire Alarm Field Engineer role. Highlight relevant experience, especially in fire safety systems and customer service, to show us you’re the right fit for our team.
Use Clear Language: Keep your application clear and concise. Use straightforward language that reflects your technical skills and experience, so we can easily see how you meet the job requirements.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate a proactive approach to problem-solving, especially in high-pressure situations.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at YourRecruit
✨Know Your Fire Safety Standards
Make sure you brush up on BS5839 and any other relevant fire safety regulations. Being able to discuss these standards confidently will show that you’re serious about the role and understand the industry.
✨Demonstrate Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided excellent service in the past. Think about specific situations where you resolved issues or went above and beyond for a client.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss how you approach fault finding and modifications of fire safety systems. Prepare a couple of scenarios where you successfully identified and solved a problem, highlighting your technical skills and accountability.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to fire safety and their expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
