HR Manager

Are you looking to work with a company who is very passionate about what they do and the products/services offered? Our client is a very established leader within their industry, who is looking for an HR Manager to join their team. Reporting to the CCO, the role is to provide a full HR offering to the business.

Salary: £37,000 to £45,000

Location: Redhill (own transport is required due to location)

Hours: Monday to Friday - Full time or part time (3 full days a week or school hours across 5 days)

Benefits: 23 days holiday plus BHs after 2 years, you gain an additional day each year until 30 days reached (pro-rata if part time), enhanced pension scheme, product discounts.

This is a new role responsible for leading and managing day-to-day HR activity across the group. The HR Manager will provide practical, hands-on support to managers and employees, ensuring that existing HR processes are followed and improved where needed, and that practices remain legally compliant, commercially sensible and aligned to the values of our brands.

Key Responsibilities

• HR Strategy, Policies & Compliance: Maintain and refine existing HR policies, procedures and employee handbook(s), suggest updates where appropriate. Ensure ongoing compliance with UK employment law and relevant best practice. Advise the leadership team on HR risks and opportunities, proposing pragmatic, proportionate solutions.
• Employee Lifecycle Management: Oversee the full employee lifecycle using existing processes: recruitment, onboarding, probation, contractual changes, leavers and exit interviews. Ensure onboarding and induction processes are consistently applied and reflect current business needs. Ensure leaver processes (resignations, dismissals, redundancies) are compliant, fair and sensitively handled.
• Recruitment & Talent: Work with hiring managers to refine role requirements and write/update job descriptions and person specifications. Manage the end-to-end recruitment process (advertising, shortlisting, interviews, offers) directly or through agreed agencies. Ensure recruitment and selection methods are fair, consistent and aligned with our culture.
• Employee Relations: Act as first point of contact for HR queries from managers and employees, providing clear, balanced advice. Lead on employee relations matters (performance, absence, conduct, grievance) escalating where appropriate. Coach managers to handle day-to-day people issues confidently and consistently.
• Performance, Development & Culture: Use the current performance review approach as a base, making improvements where helpful and proportionate. Support managers in setting objectives, giving feedback and holding effective one-to-ones. Help identify training needs and coordinate practical, value-for-money development solutions.
• Reward, Benefits & HR Administration: Work with leadership to ensure pay and benefits remain fair, consistent and aligned with business needs. Maintain accurate HR records and personnel files using existing systems and formats. Monitor absence (sickness, holiday and other leave) and provide managers with clear data and guidance.
• HR Systems, Data & Reporting: Use and improve current HR tools/systems to ensure HR information is reliable and accessible. Maintain accurate HR data and produce straightforward reports (e.g. headcount, turnover, absence, recruitment activity) for the leadership team.

Experience & Qualifications: Solid HR generalist experience, ideally within a UK SME environment. Strong, up-to-date working knowledge of UK employment law and HR practice. Experience working with existing HR processes and documentation and improving them over time. Comfortable handling the full range of HR issues: recruitment, performance, absence, employee relations, restructuring and exits, and conducting interviews and 1:1 HR meetings. Full HR qualification (e.g. CIPD) is an advantage but not essential; substantial relevant experience is more important.

This is an opportunity not to be missed. APPLY TODAY!

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