At a Glance
- Tasks: Provide top-notch admin support to the sales team and manage customer enquiries.
- Company: Join a leading tech company in the energy sector with a vibrant culture.
- Benefits: Enjoy a competitive salary, hybrid work, and great perks like social events and bonuses.
- Other info: Opportunity for career growth and a supportive work atmosphere.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Experience in admin roles, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 24000 - 24000 £ per year.
Are you highly organised, proactive, and confident in a fast-paced administrative role? Our client, a well-established and fast-growing technology-led organisation in the energy sector, is looking for an experienced Sales Support Administrator to join their team on a 6-month Fixed Term Contract. With over 40 years in business, 3,500+ customers, and more than 300 employees, this company continues to lead the market in energy data and services. This role will be based at their Horley office, with a hybrid working model.
Salary: £24,000
Location: Horley (Hybrid – 3 days office / 2 days remote)
Contract: 6-month FTC
Hours: Monday to Friday, 9am – 5pm (35 hours per week)
Travel: Occasional travel to other offices (Blackpool/Bristol approx. 6 times per year)
Benefits Include:
- Company pension scheme
- Holiday entitlement starting at 20 days (rising to 25 with service)
- Holiday EXTRA – option to purchase up to 5 extra days
- Simply Health scheme
- Season ticket loans
- Employee Assistance Programme (legal, health, counselling)
- Company social events – Summer BBQ, festive celebrations
- Discretionary bonus awards
The Role: The Sales Support Administrator will be responsible for delivering high-quality administrative support to the sales function, ensuring sales enquiries are effectively managed and progressed from initial enquiry through to order completion. The role involves maintaining and enhancing internal processes, supporting customer satisfaction objectives, monitoring key performance indicators and ensuring all customer information and sales activity are accurately recorded and maintained within the customer relationship management (CRM) system. The successful candidate will play a key role in supporting efficient sales operations and fostering strong customer relationships.
Key Responsibilities:
- Manage and respond to multiple shared inboxes.
- Qualify and direct incoming telephone and email enquiries.
- Accurately input and process orders in the CRM, billing, and management systems.
- Generate and manage maintenance agreements and contract variations.
- Respond to and process orders and queries within SLA timeframes.
- Maintain and update customer data, contracts, and system information.
- Identify and resolve or escalate order data discrepancies.
- Create and manage reporting in Excel (portfolios, stats, etc.).
- Maintain sales documentation and ensure materials are up to date.
- Organise and attend weekly/monthly internal sales meetings, with occasional external travel.
- Deliver accurate, professional support to both customers and internal teams.
About You:
- Proven administrative experience in a fast-paced environment.
- Excellent organisation and attention to detail.
- Strong written and verbal communication skills.
- Proficient in Microsoft Excel, Word, and Outlook.
- Able to prioritise effectively and handle multiple tasks.
- Customer-focused and team-oriented with a professional approach.
- Confident and calm under pressure.
- Analytical thinker and effective problem solver.
Sales Support Administrator - 6 Month FTC in Horley employer: YourRecruit
Join a dynamic and innovative technology-led organisation in the energy sector, where your role as a Sales Support Administrator will be pivotal in driving customer satisfaction and supporting sales operations. With a strong commitment to employee well-being, the company offers a hybrid working model, competitive benefits including a generous pension scheme, and opportunities for professional growth within a collaborative and supportive work culture. Experience a vibrant workplace in Horley, complete with social events and a focus on employee development, making it an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator - 6 Month FTC in Horley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Support Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re in the energy sector. Think about how your skills can help them maintain their market lead. Practice common interview questions so you can shine when it counts.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Support Administrator gig. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking!
We think you need these skills to ace Sales Support Administrator - 6 Month FTC in Horley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Support Administrator role. Highlight your administrative experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t forget to showcase your strong written and verbal communication skills. Since this role involves managing enquiries and supporting customers, we’re keen to see examples of how you've excelled in these areas before.
Keep It Professional:When writing your application, keep it professional but let your personality shine through! We appreciate a friendly tone, so don’t be afraid to show us who you are while maintaining professionalism.
Apply Through Our Website:We encourage you to apply through our website for the best chance of being noticed. Make sure to submit your CV in Word format as requested, and remember, we’re excited to see what you can bring to the table!
How to prepare for a job interview at YourRecruit
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Support Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the sales function. This will help you articulate how your skills align with their needs.
✨Showcase Your Organisational Skills
Since this role requires excellent organisation and attention to detail, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise effectively in a fast-paced environment.
✨Brush Up on Your CRM Knowledge
As the role involves maintaining customer information in a CRM system, it’s beneficial to have a basic understanding of how these systems work. If you’ve used any CRM software before, be prepared to share your experience and how you ensured data accuracy.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer focus. Think of scenarios where you had to resolve discrepancies or handle difficult customer queries. Practising your responses will help you feel more confident during the interview.
