At a Glance
- Tasks: Support and maintain customer networks while troubleshooting complex technical issues.
- Company: Established tech business with a focus on innovative solutions.
- Benefits: Competitive salary, hands-on experience, and opportunities for career growth.
- Other info: Flexible work environment with diverse projects and potential travel.
- Why this job: Join a dynamic team and tackle exciting engineering challenges every day.
- Qualifications: Degree in IT or related field and strong TCP/IP networking knowledge.
The predicted salary is between 38250 - 46750 £ per year.
We are recruiting for an experienced Datacoms Technician to join the Enterprise Engineering team of an established technology business, supporting a range of customer networks, communications systems and technical solutions.
This is a varied technical role combining network support, systems engineering, customer projects and hands-on implementation.
You will work as part of a specialist engineering team, helping to design, build, test, install and support customer networks across both remote sites and HQ environments.
The role would suit someone with a strong grounding in TCP/IP networking and data communications, who enjoys troubleshooting complex technical issues and getting involved in projects from initial requirements through to implementation and ongoing support.
The role…
- You will be involved in a broad range of Enterprise Engineering activities, including:
- Supporting and maintaining customer networks and communications solutions.
- Investigating and resolving escalated engineering and service issues.
- Providing technical analysis and ensuring issues are followed through to resolution.
- Supporting the build, implementation, testing, commissioning and installation of customer networks.
- Working on both HQ-based and remote-site customer projects.
- Creating and maintaining accurate technical and project documentation.
- Supporting the evaluation and introduction of new products, applications and services.
- Mobilising at short notice to survey, install or configure customer networks where required.
- Working with internal teams, customers and suppliers to deliver effective technical solutions.
- Supporting solutions incorporating Vo IP, email services, file replication, hotspot solutions, software distribution, web filtering, firewalling, virtualisation, high availability and video services.
- Keeping up to date with developments across IT and communications technology.
- Potentially participating in an Enterprise Support Engineer shift rota.
You will need to be comfortable managing your own workload, balancing competing priorities and working to agreed project timescales, while maintaining a professional and customer-focused approach.
About you…
We are looking for someone with a solid technical background in IT, networking, telecommunications or data communications, who can demonstrate strong troubleshooting and engineering skills.
Essential requirements
- A degree (2:1) or HND/HNC in IT, Electronics, Computer Science or a related discipline.
- Good knowledge of TCP/IP networking; including routing, switching and firewalling.
- Experience with Layer 7 firewalls.
- The ability to diagnose complex technical faults, document findings and communicate corrective actions clearly.
- Good experience with digital satellite communications and/or IT systems.
- Strong analytical and problem-solving skills.
- A proactive, flexible and professional approach.
- The ability to work effectively both independently and as part of a wider engineering team.
- Good customer and supplier communication skills.
- Cisco and/or Microsoft qualifications would be beneficial.
Desirable experience
- It would be great if you also have experience with some of the following:
- Project planning and technical project delivery.
- Linux and/or Windows Server operating systems.
- Asterisk and Vo IP platforms.
- Perl or Bash programming/scripting.
- Hardware and software systems development and design.
- Satellite communications or maritime communications.
- Network design and implementation across remote or challenging environments.
About you…
This is a role where no two days are necessarily the same.
You will need to be comfortable moving between customer support, technical troubleshooting, project work and hands-on engineering.
The successful candidate will have a genuine can-do attitude, strong engineering judgement and the ability to remain calm and organised when priorities change or technical issues need resolving to tight deadlines.
If you enjoy getting to the bottom of complex technical problems, working with customers and being part of a specialist engineering team, this could be a great opportunity to develop your career within a technically interesting environment.
***For your information
- *Interested? Please send your CV in as a Word format only
- **Please only apply if you are already eligible to work in the UK
***Not for you but you know someone suitable? Take advantage of the Your Recruit paid referral fee***
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application.
Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion.
Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
Your Recruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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Datacoms Engineer employer: YourRecruit
At YourRecruit, we pride ourselves on being an exceptional employer that values innovation and collaboration within the educational sector. Our supportive work culture fosters professional growth, offering ample opportunities for development while making a meaningful impact in Further Education. Located in a vibrant community, we provide competitive benefits and a commitment to continuous improvement, ensuring our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Datacoms Engineer
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like YourRecruit and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like YourRecruit.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Datacoms Engineer
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at YourRecruit.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at YourRecruit.
How to prepare for a job interview at YourRecruit
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
