Customer Support Administrator

Customer Support Administrator

Full-Time 20452 - 23958 £ / year (est.) No working from home possible
YourRecruit

At a Glance

  • Tasks: Prepare customer quotations, maintain CRM records, and support the team with administrative tasks.
  • Company: YourRecruit supports a growing local business in Whyteleafe, known for its friendly team environment.
  • Benefits: Enjoy 20 days holiday, free parking, and training opportunities in a lovely working environment.
  • Other info: The position is fully office-based, working Monday to Friday, 9:00 - 17:00.
  • Why this job: This role offers genuine career progression within a professional office setting.
  • Qualifications: Minimum GCSE Grade 4/C in Maths and English, with excellent attention to detail required.

The predicted salary is between 20452 - 23958 £ per year.

YourRecruit are delighted to be supporting a successful and growing local business in their search for a Customer Support Administrator to join their friendly and collaborative team. We are looking for a confident, organised, and detail-oriented individual who enjoys working in a fast-paced environment, communicating with customers, and supporting a busy team. The ideal candidate will also be IT savvy, prepared to pick up a new system and make changes where necessary.

Location: Whyteleafe

Hours: Monday to Friday (36.25 hour week) 9:00 - 17:00

Salary: £20,452.25 - £23,958.35

Benefits: 20 days holiday plus Bank Holidays, People’s Pension, free parking, training opportunities, and a lovely working environment with excellent onsite amenities.

Key Responsibilities:

  • Preparing customer quotations and documentation using internal systems
  • Keeping accurate records and updating the CRM database
  • Supporting the wider team with administrative tasks and customer follow-ups
  • Assisting with customer account queries and providing excellent service
  • Managing and maintaining internal reports and stock/offer information
  • Handling incoming calls and email enquiries professionally
  • Keeping up to date with internal updates and product information
  • Providing general day-to-day administrative support to the team

About You:

This opportunity would suit someone looking to build a stable and rewarding career within a supportive and growing business with genuine career progression for the right person. You will however have the following attributes:

  • Minimum GCSE Grade 4/C in Maths and English
  • Excellent attention to detail and organisational skills
  • Confident communication skills, both written and verbal
  • A professional and friendly telephone manner
  • Extremely confident using computer systems and Microsoft Office
  • Positive, proactive, and willing to learn
  • Someone who enjoys working within a supportive team environment

YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

Customer Support Administrator employer: YourRecruit

YourRecruit is located in Whyteleafe and offers a supportive atmosphere with excellent onsite amenities. Employees benefit from training opportunities and a collaborative team culture, making it an ideal place for career development.

YourRecruit

Contact Details:

YourRecruit Recruitment Team

We think you need these skills to ace Customer Support Administrator

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Customer Service Skills
Driving Licence