Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Customer Service Administrator, handling calls and emails while processing orders.
- Company: We're a dynamic company in Croydon, focused on delivering excellent customer service.
- Benefits: Earn £12.50 per hour with a Monday to Friday schedule, perfect for balancing work and study.
- Why this job: Gain valuable experience in a fast-paced environment while enhancing your communication and organisational skills.
- Qualifications: Previous customer service experience is preferred; strong IT skills and attention to detail are essential.
- Other info: This is a temporary 3-month role, ideal for those looking to jumpstart their career.
Temporary Customer Service Administrator
📍 Croydon | £12.50 per hour | Monday – Friday, 8.30am – 5pm | 3-Month Temporary Assignment
Are you immediately available and looking to secure a temporary role in a fast-paced environment? Our client in Croydon is seeking a proactive Customer Service Administrator to join their team on a temporary basis for an initial period of 3 months.
Key Responsibilities:
- Handle incoming calls and emails from customers, providing professional and timely responses.
- Process orders, update records, and maintain accurate customer information.
- Resolve customer queries and issues promptly, escalating where necessary.
- Support the team with administrative tasks including data entry and document management.
- Liaise with other departments to ensure excellent customer service delivery.
- Maintain confidentiality and adhere to company policies at all times.
About You:
- Previous experience in a customer service or office-based role.
- Confident communicator with a polite and professional telephone manner.
- Strong attention to detail and organisational skills.
- Comfortable working in a busy environment and able to prioritise workload.
- Good IT skills, including MS Office.
Customer Service Administrator - TEMP employer: YourRecruit
Contact Detail:
YourRecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator - TEMP
✨Tip Number 1
Familiarise yourself with the company and its customer service approach. Understanding their values and how they handle customer interactions can help you tailor your responses during any interviews or discussions.
✨Tip Number 2
Brush up on your IT skills, especially with MS Office. Being comfortable with these tools will not only boost your confidence but also demonstrate your readiness to handle administrative tasks effectively.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as this will show your proactive approach and problem-solving skills during the interview.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable in helping you stand out as a candidate.
We think you need these skills to ace Customer Service Administrator - TEMP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or office-based roles. Emphasise your communication skills and any specific achievements that demonstrate your ability to handle customer queries effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a good fit. Mention your ability to work in a fast-paced environment and your strong attention to detail, as these are key attributes for this position.
Follow Application Instructions: Ensure you send your CV in Word format as specified in the job description. Double-check that you have included all necessary information and that your documents are well-formatted and free of errors.
Prepare for Potential Interviews: While waiting for a response, prepare for potential interviews by practising common customer service scenarios. Be ready to discuss how you would handle difficult customer interactions and demonstrate your problem-solving skills.
How to prepare for a job interview at YourRecruit
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service roles. Highlight specific examples where you successfully resolved customer queries or improved customer satisfaction.
✨Demonstrate Strong Communication
Since the role requires a professional telephone manner, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your communication style.
✨Emphasise Attention to Detail
The job involves processing orders and maintaining accurate records. Be ready to explain how you ensure accuracy in your work and provide examples of how you've managed details effectively in past roles.
✨Prepare for a Fast-Paced Environment
This position is in a busy setting, so think about how you prioritise tasks under pressure. Share strategies you use to stay organised and manage your workload efficiently.