At a Glance
- Tasks: Support sales processes, manage customer orders, and liaise with suppliers and couriers.
- Company: Join a growing manufacturing supplies business with a friendly team.
- Benefits: Competitive salary, full training, and opportunities for career growth.
- Other info: Great opportunity for school leavers or those seeking a long-term career.
- Why this job: Kickstart your career in a supportive environment where you can learn and thrive.
- Qualifications: No prior experience needed; just a positive attitude and willingness to learn.
Sales Support Administrator
Location: Coulsdon - office based Salary: £25,000 - £28,000 per annum, depending on experience Hours: Monday to Thursday, 8:30am–5:00pm | Friday, 8:30am–3:00pm
The Opportunity
Our client is a well-established and growing business within the manufacturing supplies sector.
Due to continued growth, they are looking for a Sales Support Administrator to join their small, friendly and supportive team.
This is an excellent opportunity for either a motivated school leaver looking to start their career in a commercial office environment, or an experienced Sales Support Administrator looking for a role where they can take ownership, learn the business and build a long-term career.
You don't need to know the products or industry already.
Full training and support will be provided.
What's most important is that you are genuinely interested in learning, have a great attitude and take pride in doing a job well.
This is a varied, hands-on role where you will become an important part of the business.
You'll work closely with customers, suppliers, couriers and export companies, taking ownership of orders from the initial enquiry right through to delivery.
The Role
As Sales Support Administrator, you will play a key role in ensuring the smooth running of the sales and order process. Your responsibilities will include:
- Responding to customer enquiries and providing a professional and helpful service.
- Preparing quotations and processing customer orders accurately.
- Taking ownership of orders from initial enquiry through to final delivery.
- Liaising with customers to provide updates and resolve any queries.
- Raising purchase orders with suppliers.
- Liaising with couriers and delivery companies to coordinate shipments.
- Working with export companies and supporting the administration of international orders.
- Maintaining accurate product specifications, pricing information and customer records.
- Monitoring order progress and ensuring any issues are followed up promptly.
- Providing occasional administrative support to the accounts team.
- Using internal systems to update and maintain accurate information.
- Supporting the wider team with general office administration as required.
- Developing a strong understanding of the company's products and becoming a knowledgeable point of contact for customers.
About You
You may be a recent school or college leaver looking for your first opportunity in an office environment, or you may already have experience in Sales Administration, Sales Support, Customer Service or Order Processing.
The most important qualities are
- A genuine desire to learn and develop.
- Strong attention to detail and accuracy.
- A positive, reliable and hardworking attitude.
- The ability to take ownership of tasks and see them through to completion.
- Confidence communicating with customers, suppliers and external partners.
- A genuine interest in learning about the company's products and how the business operates.
- Good computer skills and the ability to learn new systems.
- The ability to organise and prioritise your workload.
- A willingness to get involved and support the wider team.
- The confidence to ask questions, learn from others and take on new responsibilities.
Previous experience in a Sales Support, Sales Administration, Customer Service or office-based role would be advantageous but is not essential.
Experience with an ERP system, particularly Microsoft Business Central, would also be beneficial.
If you're looking for a role where you can learn, get involved and build a long-term career within a supportive business, we would love to hear from you.
For your information
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the Your Recruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application.
Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion.
Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
Your Recruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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Visit the Jobs Aware website for information on common scams and to get free, expert advice for a safer job search
Sales Support Administrator in Coulsdon employer: YourRecruit
At YourRecruit, we pride ourselves on being an exceptional employer that values innovation and collaboration within the educational sector. Our supportive work culture fosters professional growth, offering ample opportunities for development while making a meaningful impact in Further Education. Located in a vibrant community, we provide competitive benefits and a commitment to continuous improvement, ensuring our employees thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Coulsdon
✨Get Ready to Network Like a Pro!
Sales is all about connections, so dive into local networking events or sales meetups in your area. These gatherings are goldmines for making contacts and showcasing your enthusiasm. It’s a great chance to meet people from companies like YourRecruit who could be looking for fresh talent!
✨Polish Your Pitch
In sales, your communication skills matter just as much as your resumé. Practise your elevator pitch until you can recite it confidently. When you go to those networking events, be ready to sell yourself as the ideal candidate for the entry-level role at YourRecruit!
✨Leverage Social Media for Sales Roles
Follow and engage with industry leaders and influencers on LinkedIn or Twitter. Share your insights or interesting articles related to sales to get noticed. When hiring managers at YourRecruit see you’re active in the sales community, it adds a bonus touch to your application!
✨Show Your Passion in Creative Ways
Consider creating a short video or writing a blog about why you're excited about a career in sales and what skills you bring to the table. Not only does it show creativity, but it can really set you apart when applying for that entry-level role at YourRecruit!
We think you need these skills to ace Sales Support Administrator in Coulsdon
Some tips for your application 🫡
Show Your Sales Savvy:When applying for an entry-level role in sales or business development, it’s important to highlight any relevant experience, even if it's from part-time jobs or internships. Showcase your ability to connect with people, understand their needs, and handle objections, as these skills are crucial for success in sales.
Quantify Your Achievements:Even if you don’t have much formal experience yet, try to present your accomplishments in a way that showcases your potential. Use numbers to describe your efforts – maybe you assisted with a campaign that increased social media engagement by a certain percentage? This can help us at YourRecruit see the impact you could have in our team.
Tailor Your Cover Letter:Your cover letter is a great chance to express your enthusiasm for the role at YourRecruit. Share why you're excited about starting your sales career and what specifically about our company or projects appeals to you. This personal touch can really make you stand out in the applicant pool.
Keep It Professional Yet Approachable:While applying for an entry-level position, maintain a friendly and approachable tone in your application, especially in your CV and cover letter. Remember, we're looking for potential and attitude as much as experience. Show us your personality while being credible!
How to prepare for a job interview at YourRecruit
✨Know Your Stuff About Sales Techniques
Get familiar with popular sales methodologies, like SPIN selling or the Challenger Sales Model. Having a good grasp of these will not only impress the interviewers at YourRecruit, but it’ll also show that you’re eager to learn and ready to jump into this entry-level role!
✨Prepare Your Persuasive Pitch
As you're applying for a sales position, be ready to showcase your persuasion skills. Try preparing a brief elevator pitch about yourself that emphasises not just your background, but what you can bring to YourRecruit. It's all about selling yourself!
✨Showcase Relevant Projects or Experiences
Even if you haven't worked in sales before, think about any relevant school projects, internships, or part-time jobs where you used customer service or negotiation skills. Be ready to discuss these in the interview as practical examples of how you’ve handled situations that are relevant to Sales Support Administrator.
✨Understand the Product and Market
Dive into YourRecruit's products and the market they operate in. You might face questions about how you'd approach selling a specific product or how you perceive the competition. Show that you've done your homework and you're already thinking like a salesperson!
