At a Glance
- Tasks: Handle insurance claims and provide exceptional customer support throughout the process.
- Company: Join a growing insurance team in Manchester with a focus on customer satisfaction.
- Benefits: Enjoy social events, volunteer days, and annual salary reviews, plus more perks after probation!
- Other info: Hybrid working available, with fixed hours Monday to Friday, 9am to 5pm.
- Why this job: Make a real difference by helping clients navigate their claims with care and professionalism.
- Qualifications: Strong communication skills, attention to detail, and a passion for customer service.
The predicted salary is between 24500 - 26000 £ per year.
We are seeking a proactive and customer-focused Claims Handler to join a growing insurance team in Manchester. As a Claims Handler, you will be the first point of contact for clients making claims against their policies. This is a pivotal role, responsible for delivering fair, efficient, and professional claims handling while ensuring an excellent customer experience throughout the claims journey. You will manage claims from inception through to resolution, maintaining accurate records, providing timely updates to clients, and supporting wider business functions. This role would suit an organised individual with strong attention to detail, excellent communication skills, and a genuine passion for helping customers.
Salary: £24,500 - £26,000
Location: Manchester, Hybrid working available
Hours: Monday – Friday, 9am – 5pm (Fixed hybrid – Monday Friday – WFH)
Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews, plus even more perks waiting after you pass your probation!
Key Responsibilities:
- Manage claims efficiently from receipt through to resolution.
- Maintain accurate claim records and documentation.
- Process instructions and provide timely updates to clients.
Claims Handler employer: YourRecruit
Join a dynamic insurance team in Manchester, where we prioritise employee well-being and professional growth. As a Claims Handler, you'll benefit from a supportive work culture that values collaboration and offers hybrid working options, alongside social events and volunteer days to foster community engagement. With annual salary reviews and a commitment to your development, this is an excellent opportunity for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work as Claims Handlers. You never know who might have a lead on a job or can give you insider tips on what their company is looking for.
✨Tip Number 2
Prepare for interviews by practising common claims handling scenarios. Think about how you would manage a tricky claim or deal with an upset customer. This will show your potential employer that you're ready to tackle the challenges of the role head-on.
✨Tip Number 3
Don’t forget to showcase your attention to detail! Bring examples of how you've maintained accurate records or improved processes in previous roles. This will highlight your organisational skills and commitment to delivering excellent customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in claims handling and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and communication abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping customers and why you’re excited about joining our team. Keep it concise but make sure it reflects your personality and enthusiasm.
Showcase Relevant Experience:When filling out your application, focus on any previous roles that involved claims management or customer interaction. We love seeing real-life examples of how you've handled situations and provided excellent service.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at YourRecruit
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling processes and common insurance terms. Being able to discuss specific scenarios or examples from your past experience will show that you’re proactive and well-prepared.
✨Showcase Your Customer Focus
Since this role is all about delivering an excellent customer experience, think of examples where you've gone above and beyond for a customer. Be ready to share these stories during the interview to highlight your passion for helping others.
✨Demonstrate Organisational Skills
As a Claims Handler, being organised is key. Prepare to discuss how you manage your workload and keep track of multiple claims at once. You might even want to bring a simple example of a system or method you use to stay organised.
✨Practice Your Communication Skills
Excellent communication is crucial in this role. Practise explaining complex information clearly and concisely. You could even do a mock interview with a friend to get comfortable articulating your thoughts and ensuring you come across as professional and approachable.
