At a Glance
- Tasks: Manage insurance claims from start to finish while ensuring a great customer experience.
- Company: Join a growing insurance team in Guildford with a focus on customer service.
- Benefits: Enjoy social events, volunteer days, and annual salary reviews after probation.
- Other info: Hybrid working available, with a supportive and dynamic team environment.
- Why this job: Make a real difference by helping customers navigate their claims smoothly.
- Qualifications: Strong attention to detail and excellent communication skills are essential.
The predicted salary is between 24500 - 26000 £ per year.
We are seeking a proactive and customer-focused Claims Handler to join a growing insurance team in Guildford. As a Claims Handler, you will be the first point of contact for clients making claims against their policies. This is a pivotal role, responsible for delivering fair, efficient, and professional claims handling while ensuring an excellent customer experience throughout the claims journey. You will manage claims from inception through to resolution, maintaining accurate records, providing timely updates to clients, and supporting wider business functions. This role would suit an organised individual with strong attention to detail, excellent communication skills, and a genuine passion for helping customers.
Salary: £24,500 - £26,000
Location: Guildford, Hybrid working available
Hours: Monday – Friday, 9am – 5pm (Fixed hybrid – Monday Friday – WFH)
Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews, plus even more perks waiting after you pass your probation!
Key Responsibilities:
- Manage claims efficiently from receipt through to resolution.
- Maintain accurate claim records and documentation.
- Process instructions and...
Claims Handler employer: YourRecruit
Join a dynamic insurance team in Guildford, where we prioritise a supportive work culture and employee development. As a Claims Handler, you'll benefit from hybrid working arrangements, competitive salary, and a range of perks including social events and volunteer days, all while making a meaningful impact on our clients' experiences. We are committed to fostering a collaborative environment that encourages growth and recognises your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about claims handling roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by practising common claims handler scenarios. Think about how you’d handle tricky customer situations or manage multiple claims at once. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your passion for helping customers! During interviews, share examples of how you've gone above and beyond for clients in the past. It’s all about demonstrating that customer-focused mindset we’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making your job search a breeze!
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in claims handling and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and communication abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for helping customers and why you’re excited about joining our team. Keep it concise but make sure it reflects your personality and enthusiasm.
Showcase Relevant Experience:When filling out your application, focus on any previous roles where you’ve managed claims or dealt with clients. We love seeing real-life examples of how you’ve delivered excellent customer experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at YourRecruit
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling processes and common insurance policies. Being able to discuss specific scenarios or examples will show that you’re proactive and well-prepared.
✨Showcase Your Customer Focus
Since this role is all about delivering an excellent customer experience, think of examples where you've gone above and beyond for a customer. Be ready to share these stories to demonstrate your genuine passion for helping clients.
✨Highlight Your Organisational Skills
As a Claims Handler, being organised is key. Prepare to discuss how you manage your time and keep track of multiple claims. You might even want to bring a simple example of a system or method you use to stay organised.
✨Practice Your Communication Skills
Excellent communication is crucial in this role. Consider doing a mock interview with a friend or family member to practice articulating your thoughts clearly and confidently. This will help you feel more at ease during the actual interview.
