At a Glance
- Tasks: Service and maintain fire safety systems while delivering top-notch customer service.
- Company: Join a growing engineering team focused on fire and life safety.
- Benefits: Enjoy competitive salary, tools, company van, and 24 days holiday.
- Other info: Flexible remote work with ongoing training and career development opportunities.
- Why this job: Make a real difference in safety while developing your skills in a supportive environment.
- Qualifications: Technical knowledge of fire systems and excellent communication skills required.
The predicted salary is between 30000 - 40000 € per year.
We are seeking an experienced and customer focused Call Out & Repairs Engineer to join a growing engineering team specialising in fire safety and life safety systems. This role involves carrying out servicing, maintenance, fault finding, remedial works, and small low-voltage installations, with a strong focus on first-time fixes and delivering excellent customer service.
Salary: Competitive
Location: Sutton / Remote
Working Hours: Full Time – 45 Hours Per Week
Benefits: Uniform, tools, phone, company van & fuel card (work only), 24 days hols + BHs and pension
Key Responsibilities
- Service, maintain, fault find, and carry out remedial works on:
- Fire Alarm Systems
- Emergency Lighting
- AOV Systems
- Dry Riser Interims
- Disabled Refuge Systems
- HHE Systems
- Complete minor low-risk 230v remedial and installation works where required.
- Survey and report on existing fire and life safety systems, providing recommendations for improvements.
- Ensure all work is completed in line with current British Standards and company procedures.
- Organise workloads effectively and communicate proactively with office staff regarding progress, delays, or issues.
- Represent the company professionally while building strong relationships with customers, colleagues, and management.
- Participate in the on-call rota and remain flexible to meet operational requirements.
- Maintain high standards of Health & Safety compliance at all times.
- Attend training and actively support continuous professional development.
Skills & Experience
- Strong technical knowledge of fire alarm and emergency lighting systems.
- Experience carrying out fault finding and remedial works.
- Experience with AOV, dry risers, disabled refuge, and HHE systems is advantageous.
- Relevant industry qualifications are desirable.
- Previous on-call experience is beneficial.
- Ability to work independently and manage workloads effectively.
- Excellent communication and customer service skills.
- Reliable, organised, professional, and solution focused approach.
What’s on Offer
- Full-time permanent role
- Remote and field-based working
- Ongoing training and development opportunities
- Supportive and professional working environment
Call Out & Repairs Engineer employer: YourRecruit
Join a dynamic and supportive engineering team as a Call Out & Repairs Engineer, where your expertise in fire safety systems will be valued and rewarded. With competitive salary packages, comprehensive benefits including tools, uniform, and a company van, along with a strong emphasis on professional development and a flexible working environment, this role offers an excellent opportunity for growth and job satisfaction in Sutton. Experience a culture that prioritises customer service excellence and teamwork, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Call Out & Repairs Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire safety and engineering sectors. Attend industry events or join relevant online forums to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! If you have experience with fire alarm systems or emergency lighting, consider creating a portfolio showcasing your past projects. This can really help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare for the interview! Research common questions for Call Out & Repairs Engineer roles and practice your answers. Be ready to discuss your technical knowledge and customer service experiences, as these are key to landing the job.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are qualities we value highly.
We think you need these skills to ace Call Out & Repairs Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with fire safety and life safety systems. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant qualifications and experiences!
Show Off Your Customer Service Skills:Since this role is all about delivering excellent customer service, include examples of how you've gone above and beyond for customers in the past. We love candidates who can build strong relationships and communicate effectively!
Follow the Application Instructions:Remember to send your CV in Word format as specified in the job ad. We appreciate attention to detail, and following instructions shows us you’re serious about the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at YourRecruit
✨Know Your Systems
Make sure you brush up on your technical knowledge of fire alarm and emergency lighting systems. Be prepared to discuss your experience with AOV, dry risers, and other relevant systems. This will show that you’re not just familiar with the basics but can also handle the specifics.
✨Customer Service Focus
Since this role emphasises excellent customer service, think of examples from your past where you’ve gone above and beyond for a customer. Be ready to share how you’ve built strong relationships and resolved issues effectively.
✨Demonstrate Problem-Solving Skills
Prepare to talk about times when you’ve had to fault find or carry out remedial works. Highlight your solution-focused approach and how you managed to complete tasks efficiently, especially under pressure.
✨Show Your Professionalism
During the interview, make sure to convey your reliability and organisation. Discuss how you manage workloads and communicate with team members. This will help demonstrate that you can represent the company professionally and work well within a team.
