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- Tasks: Manage energy supplier communications and ensure seamless billing processes.
- Company: Join a leading IT software company serving utilities and pharmaceuticals.
- Benefits: Enjoy hybrid working, 25-27 days holiday, private healthcare, and team socials.
- Why this job: Be part of a dynamic team making an impact in the energy sector.
- Qualifications: 3 years in an analytical role; utility experience is a plus.
- Other info: Work in Redhill with a supportive team and opportunities for growth.
The predicted salary is between 25000 - 27000 £ per year.
Are you ready to take your career to the next level with a company that truly values its people? Our client, a leader in IT software and business services for the utilities and pharmaceutical industries, is on the lookout for a talented Billing & Operations Specialist to join their thriving team in Redhill. Why You\’ll Love This Role 💚 Step into the Energy Operations Team and embrace a role packed with variety, challenges, and opportunities to make an impact. From managing energy supplier communications to ensuring seamless billing processes, you’ll be at the forefront of client satisfaction. What’s in It for You? Competitive Salary: £25,000 – £27,000 (depending on experience) Hybrid Working: Work from home and enjoy team collaboration in-office (Tues/Weds/Thurs) Location: Redhill Hours: 37.5 hours/week (Monday to Friday) Fantastic Benefits: * * 25-27 days holiday + public holidays (and a day off for your birthday!) * Private healthcare * Monthly team socials with a generous budget * Employee Assistance Programme * Electric Vehicle Scheme / Ride to Work Scheme * Free on-site parking + complimentary fruit, snacks, and drinks * Payroll giving scheme to support your favourite charities What You\’ll Be Doing * Ensuring smooth day-to-day operations while meeting tight deadlines and service levels. * Solving issues with speed and professionalism to keep customers happy. * Producing insightful service performance reports and sharing them with key stakeholders. * Testing new IT functionalities and ensuring accurate billing processes. * Monitoring and maintaining industry data to ensure integrity and smooth operations. * Collaborating with clients and resolving billing challenges effectively. What Our Client Is Looking For This role requires high attention to detail and is ideally suited to an individual with utility sector experience that is process driven, customer focused, numerate and articulate with proactive time management skills. The successful candidate will be working as part of a dynamic team alongside and supported by highly skilled sector experts. * At least 3 years of experience in an analytical or process-driven role (utilities experience is a big plus). * Well organised with a methodical approach to work and excellent time management skills. * Excellent analytical skills with the ability to quantify and manipulate data and identify anomalies. * Ability to assimilate information quickly and accurately. * A customer-focused communicator with exceptional problem-solving skills. * Confident working with data and skilled in Microsoft Office Word and Excel. * A quick learner with a passion for teamwork and adaptability to change. Click Apply Now and join a team that’s driving innovation in the energy sector! ***For your information: *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), ***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee*** Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven\’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search
Billing & Operations Specialist employer: YourRecruit
Contact Detail:
YourRecruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing & Operations Specialist
✨Tip Number 1
Familiarise yourself with the utilities sector and current trends. Understanding the challenges and innovations in this field will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your analytical skills, especially in data manipulation and reporting. Being able to showcase your ability to work with data effectively can set you apart from other candidates, as this role heavily relies on these skills.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer issues in previous roles. Highlighting your problem-solving abilities and customer-focused approach will resonate well with the hiring team.
✨Tip Number 4
Network with professionals in the utilities and IT sectors. Engaging with industry experts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Billing & Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in analytical or process-driven roles. Emphasise any utility sector experience and showcase your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements, particularly your attention to detail and customer-focused approach.
Highlight Technical Skills: Since the role requires proficiency in Microsoft Office, particularly Excel, ensure you mention any relevant technical skills or experiences that demonstrate your ability to work with data effectively.
Follow Application Instructions: Submit your application as a Word document, as specified. Double-check that you meet the eligibility criteria to work in the UK without sponsorship before applying.
How to prepare for a job interview at YourRecruit
✨Showcase Your Analytical Skills
As a Billing & Operations Specialist, you'll need to demonstrate your analytical abilities. Prepare examples of how you've successfully manipulated data or identified anomalies in previous roles. This will show your potential employer that you can handle the responsibilities of the position.
✨Emphasise Customer Focus
This role requires a strong customer focus. Be ready to discuss specific instances where you've resolved customer issues effectively. Highlight your problem-solving skills and how they contributed to client satisfaction in your past experiences.
✨Demonstrate Time Management Skills
With tight deadlines and service levels to meet, showcasing your time management skills is crucial. Prepare to talk about how you prioritise tasks and manage your workload efficiently, especially in high-pressure situations.
✨Familiarise Yourself with Industry Trends
Understanding the utilities sector and current trends can set you apart from other candidates. Research recent developments in the industry and be prepared to discuss how they might impact the role. This shows your genuine interest and commitment to the field.
