Customer Support Administrator

Customer Support Administrator

Full-Time 20452 - 23958 £ / year (est.) No working from home possible
YOURRECRUIT LIMITED

At a Glance

  • Tasks: Support customers and the team with admin tasks in a fast-paced environment.
  • Company: Join a friendly, growing local business with a collaborative culture.
  • Benefits: Enjoy 20 days holiday, pension, free parking, and training opportunities.
  • Other info: Perfect for those seeking a stable and rewarding career in administration.
  • Why this job: Kickstart your career with full training and genuine progression opportunities.
  • Qualifications: GCSE Grade 4/C in Maths and English; strong communication and IT skills.

The predicted salary is between 20452 - 23958 £ per year.

YourRecruit are delighted to be supporting a successful and growing local business in their search for a Customer Support Administrator to join their friendly and collaborative team. We are looking for a confident, organised, and detail-oriented individual who enjoys working in a fast-paced environment, communicating with customers, and supporting a busy team. The ideal candidate will also be IT savvy, prepared to pick up a new system and make changes where necessary.

Location: Whyteleafe – Fully Office Based

Hours: Monday to Friday (36.25 hour week) 9:00 – 17:00

Salary: £20,452.25 – £23,958.35

Benefits: 20 days holiday plus Bank Holidays, People’s Pension, free parking, training opportunities, and a lovely working environment with excellent onsite amenities.

Key Responsibilities of the Customer Support Administrator:

  • Preparing customer quotations and documentation using internal systems
  • Keeping accurate records and updating the CRM database
  • Supporting the wider team with administrative tasks and customer follow-ups
  • Assisting with customer account queries and providing excellent service
  • Managing and maintaining internal reports and stock/offer information
  • Handling incoming calls and email enquiries professionally
  • Keeping up to date with internal updates and product information
  • Providing general day-to-day administrative support to the team

About You:

This opportunity would suit someone looking to build a stable and rewarding career within a supportive and growing business with genuine career progression for the right person. You will however have the following attributes:

  • Minimum GCSE Grade 4/C in Maths and English
  • Excellent attention to detail and organisational skills
  • Confident communication skills, both written and verbal
  • A professional and friendly telephone manner
  • Extremely confident using computer systems and Microsoft Office
  • Positive, proactive, and willing to learn
  • Someone who enjoys working within a supportive team environment

Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.

Customer Support Administrator employer: YOURRECRUIT LIMITED

YOURRECRUIT LIMITED is an excellent employer that values its employees by offering a supportive work culture and flexible part-time hours, making it ideal for those seeking a balanced work-life. Located in the vibrant town of Caterham, Surrey, employees benefit from a collaborative environment that encourages professional growth and development, alongside opportunities to enhance their skills in administration and finance. With a focus on teamwork and employee well-being, YOURRECRUIT LIMITED stands out as a rewarding place to build a meaningful career.

YOURRECRUIT LIMITED

Contact Details:

YOURRECRUIT LIMITED Recruitment Team

We think you need these skills to ace Customer Support Administrator

Attention to Detail
Organisational Skills
Communication Skills
Customer Service
IT Savvy
CRM Database Management
Microsoft Office