Project Coordinator / PMO Analyst (MSP / Professional Services)
Location: Leeds / Halifax, West Yorkshire (Hybrid – ideally 2 days per week on-site)
Salary: £40,000 – £55,000 (DOE) + benefits
Type: Permanent
A growing Managed Service Provider (MSP) is looking to hire a Project Coordinator / PMO Analyst to sit at the heart of their Professional Services function. This is a key hire to support a busy project environment, helping to keep delivery running smoothly across multiple customer engagements.
This role is ideal for someone who thrives in a fast-paced MSP/consultancy setting, enjoys variety, and wants to develop into a longer-term career path across Project Management, PMO, or Business Analysis.
The Role
You’ll act as the link between Project Managers, Presales, Technical Consultants/Architects and customers, helping to coordinate projects, manage tickets and requests, and bring structure to the end-to-end delivery process.
Typical responsibilities include:
-
Supporting multiple customer projects simultaneously in a client-facing environment
-
Coordinating resources, scheduling workshops/calls, and managing actions and follow-ups
-
Owning internal tickets and requests to help remove bottlenecks and speed up delivery
-
Supporting tenders/proposals by gathering information and coordinating inputs from internal teams
-
Assisting with project governance: reporting, process improvement, documentation, and tracking
-
Professional services support tasks such as booking travel, managing expenses, and organising workshops/events
-
Working closely with PMs and delivery teams to ensure smooth handovers and communication
What We’re Looking For
This role suits someone who is more than just admin support — you’ll be proactive, organised, and confident communicating with internal teams and customers.
Key experience:
-
Previous experience in a Project Coordinator / PMO / Project Support role (ideally within an MSP, consultancy, or IT services environment)
-
Comfortable juggling multiple priorities and working in a fast-moving delivery team
-
Strong communication skills and confidence joining customer calls
-
Able to ask the right questions, gather requirements, and think beyond what’s immediately in front of you
-
Highly organised with strong attention to detail and follow-through
Nice to have:
-
Exposure to IT infrastructure / cloud projects (Azure, Modern Workplace, Networks, etc.)
-
Experience supporting tender/proposal processes
-
An interest in progressing into Project Management or Business Analysis
Why Apply?
-
A central role in a growing MSP where you’ll have visibility across projects and customers
-
Clear progression opportunities as the delivery function scales
-
A varied role combining coordination, governance, stakeholder management and process improvement
-
Hybrid working with flexibility for the right person
Location: Leeds / Halifax, West Yorkshire (Hybrid – ideally 2 days per week on-site)
Salary: £40,000 – £55,000 (DOE) + benefits
Type: Permanent
