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- Tasks: Support clients and teams with admin tasks, ensuring smooth operations and top-notch customer experience.
- Company: Progressive IT services business focused on innovation and collaboration.
- Benefits: £25,000 salary, hybrid working, supportive team, and growth opportunities.
- Why this job: Join a dynamic team and make a real impact in client services.
- Qualifications: Experience in customer-focused admin roles and strong communication skills.
- Other info: Perfect for those seeking a future-focused environment with plenty of variety.
The predicted salary is between 25000 - 35000 £ per year.
Are you a highly organised, people-focused administrator who thrives in a dynamic environment? Do you enjoy working at the heart of a team, ensuring smooth operations and exceptional customer experience? Then this might be the perfect opportunity for you.
I'm working with a progressive IT services business to help them find a Client Services Administrator to support their busy operations team. This role offers a blend of customer support, internal coordination, and technical administration – ideal for someone who loves variety and working across teams.
The Role
You’ll be supporting both clients and internal teams by:
- Logging and triaging client support tickets
- Coordinating IT device logistics and build schedules
- Updating CRM systems and documentation
- Liaising with suppliers to fulfil client requests
- Ensuring SLAs are met and customer satisfaction remains top-notch
- Supporting compliance processes aligned to ISO standards
What You’ll Need
- Previous experience in a customer-focused admin or coordinator role
- Great attention to detail and multitasking skills
- Confident communicator – written and verbal
- Comfortable with systems like CRM platforms and Microsoft Office
- A team player with a proactive approach
Why Join?
This is a modern IT services company that thrives on innovation, flexibility, and collaboration. You’ll be joining a team that values:
- Tenacity – Owning challenges and solutions
- Listening – Digging deep to solve the right problems
- Customer innovation – Helping clients see what’s possible
- Positivity – Staying open to brilliant outcomes
This is a fantastic role for someone looking to develop in a supportive and future-focused environment.
The Offer:
- £25,000 salary (negotiable based on experience)
- Hybrid working – 3 days per week in their Halifax office
- Supportive team environment
- Opportunities to grow and expand your skillset
Client Services Administrator in Halifax employer: YourCode
Contact Detail:
YourCode Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator in Halifax
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and maybe even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for admin roles. We should also think about how our past experiences align with the job description, especially around customer service and multitasking.
✨Tip Number 3
Show off our organisational skills during the interview! Bring examples of how we've successfully managed multiple tasks or improved processes in previous roles. It’s all about demonstrating that we’re the perfect fit.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’d be awesome as their Client Services Administrator.
We think you need these skills to ace Client Services Administrator in Halifax
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Client Services Administrator role. Highlight your customer-focused admin experience and any relevant technical skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your proactive approach can contribute to our team. Keep it engaging and personal – we want to get to know you!
Show Off Your Communication Skills: As a Client Services Administrator, communication is key! Make sure your written application is clear, concise, and free of errors. This will demonstrate your attention to detail and confidence in written communication.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at YourCode
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Services Administrator role. Familiarise yourself with the key responsibilities like logging client support tickets and coordinating IT logistics. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your People Skills
Since this role is all about being people-focused, be ready to share examples of how you've successfully communicated with clients or worked within a team. Highlight your proactive approach and how you’ve contributed to customer satisfaction in previous roles.
✨Demonstrate Attention to Detail
Prepare to discuss specific instances where your attention to detail made a difference. Whether it’s updating CRM systems or ensuring compliance with ISO standards, showing that you can manage multiple tasks without missing a beat will set you apart.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company’s approach to customer innovation, or how they support employee growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.