At a Glance
- Tasks: Provide 1st Line IT support and troubleshoot Microsoft products like Office 365.
- Company: YourCode - Award Winning IT & Digital Consultancy with a supportive team.
- Benefits: Salary up to £27,000, hybrid working, ongoing training, and career development.
- Other info: Dynamic environment with excellent opportunities for growth.
- Why this job: Join a growing company and kickstart your IT career with real impact.
- Qualifications: Basic IT knowledge and a passion for helping others.
The predicted salary is between 27000 - 27000 € per year.
YourCode - Award Winning IT & Digital Consultancy is seeking a Service Desk Engineer to join their supportive IT team. This full-time position involves providing 1st Line IT support, troubleshooting issues related to Microsoft products such as Office 365, and acting as the first point of contact for clients.
The role offers hybrid working (2 days in the office), a salary of up to £27,000, ongoing training, and opportunities for career development within a growing Managed Service Provider environment.
First‑Line IT Support Engineer — Hybrid, Career Growth in Leeds employer: YourCode - Award Winning IT & Digital Consultancy
YourCode is an award-winning IT and digital consultancy that prioritises employee growth and development, offering a supportive work culture where team members can thrive. With hybrid working arrangements, ongoing training, and a clear path for career advancement, this role as a First-Line IT Support Engineer provides a meaningful opportunity to make a difference while enjoying the benefits of a collaborative environment.
Contact Detail:
YourCode - Award Winning IT & Digital Consultancy Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land First‑Line IT Support Engineer — Hybrid, Career Growth in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at YourCode on LinkedIn or other platforms. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We recommend practising troubleshooting Microsoft products, especially Office 365, as it’s a big part of the role.
✨Tip Number 3
Show off your passion for IT! During interviews, share any personal projects or experiences that highlight your problem-solving skills and eagerness to learn. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace First‑Line IT Support Engineer — Hybrid, Career Growth in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially with Microsoft products like Office 365. We want to see how your skills match the role, so don’t be shy about showcasing your IT support experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at YourCode and how you can contribute to our supportive environment. Keep it friendly and professional!
Show Off Your Troubleshooting Skills:In your application, mention specific examples of how you've successfully resolved IT issues in the past. We love seeing problem-solving skills in action, so share those stories that demonstrate your expertise!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at YourCode - Award Winning IT & Digital Consultancy
✨Know Your Tech
Brush up on your knowledge of Microsoft products, especially Office 365. Be ready to discuss common issues and troubleshooting steps you might take. This shows that you're not just familiar with the software but also proactive in solving problems.
✨Showcase Your Communication Skills
As a first point of contact for clients, your ability to communicate clearly is crucial. Practice explaining technical concepts in simple terms. During the interview, demonstrate your listening skills and how you would handle client queries.
✨Research YourCode
Familiarise yourself with YourCode’s values, culture, and recent projects. This will help you tailor your answers to align with their mission and show genuine interest in the company. Plus, it gives you great talking points during the interview.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team structure, training opportunities, or career growth within the company. It shows that you’re engaged and thinking about your future there.
