At a Glance
- Tasks: Support clients and teams with admin tasks, ensuring smooth operations and top-notch customer experience.
- Company: Progressive IT services business focused on innovation and collaboration.
- Benefits: Competitive salary, hybrid working, and opportunities for skill development.
- Other info: Great career growth potential in a modern workplace.
- Why this job: Join a dynamic team and make a real impact in a supportive environment.
- Qualifications: Experience in customer-focused admin roles and strong communication skills.
The predicted salary is between 24000 - 26000 £ per year.
Client Services Administrator
📍 Halifax, West Yorkshire | 💻 Hybrid Working (2–3 days on-site) | 💷 £25,000 DOE
Are you a highly organised Client Services Administrator or Customer Support Administrator who enjoys working in a fast-paced, people-focused environment? Do you thrive on keeping things running smoothly while delivering an excellent customer experience?
We’re partnering with a forward-thinking IT services company to recruit a Client Services Administrator to support their growing operations team. This is a varied, hands-on role combining customer support, service coordination, and IT administration — ideal for someone who enjoys working across teams and wearing multiple hats.
🔹 The Role
As Client Services Administrator, you’ll play a key role in ensuring seamless service delivery by:
- Logging, triaging, and updating client support tickets
- Coordinating IT device logistics, onboarding, and build schedules
- Maintaining accurate records across CRM systems and internal documentation
- Liaising with suppliers and internal technical teams to fulfil client requests
- Monitoring SLAs to ensure high levels of customer satisfaction
- Supporting compliance and audit processes, including ISO-aligned documentation
🔹 What We’re Looking For
You’ll be a great fit if you have:
- Experience in a Client Services, Customer Support, Administrator, or Coordinator role
- Strong organisational skills with excellent attention to detail
- Confident written and verbal communication skills
- Experience using CRM systems, ticketing platforms, and Microsoft Office
- A proactive, team-oriented mindset with a “can-do” attitude
(Experience in IT services, MSPs, or technology environments is beneficial but not essential.)
🔹 Why Join?
This is a modern IT services business that genuinely invests in its people. Their culture is built around:
- Tenacity – Taking ownership and seeing things through
- Listening – Understanding problems before solving them
- Customer Innovation – Helping clients achieve more through technology
- Positivity – Creating an open, supportive working environment
You’ll be joining a collaborative team where your contribution is valued and development is encouraged.
🔹 The Offer
- 💷 £25,000 salary (flexible depending on experience)
- 💻 Hybrid working – 2–3 days per week in the Halifax office
- 🤝 Supportive, close-knit team culture
- 📈 Opportunities to develop your skills and progress long-term
📩 Interested?
Apply now or get in touch to learn more about this Client Services Administrator opportunity in Halifax.
Client Services Administrator in Leeds employer: YourCode - Award Winning IT & Digital Consultancy
YourCode is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for IT Service Desk Engineers looking to thrive in a hybrid working environment. With a strong emphasis on employee growth and development, we offer comprehensive training and support, ensuring you can advance your skills while contributing to our award-winning consultancy. Join us to be part of a team that values innovation and teamwork, making every day rewarding and meaningful.
Contact Details:
YourCode - Award Winning IT & Digital Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Services Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions. Think about how your previous experience aligns with the role's requirements, especially around customer support and coordination. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your skills! If you’ve got experience with CRM systems or Microsoft Office, be ready to discuss specific examples of how you've used these tools to enhance customer satisfaction or streamline processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take that extra step to connect with us directly.
We think you need these skills to ace Client Services Administrator in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Client Services Administrator role. Highlight your customer-focused admin experience and any relevant technical skills to show us you’re the right fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've thrived in dynamic environments and how your proactive approach has made a difference in previous roles.
Showcase Your Communication Skills:Since this role requires confident communication, ensure your written application is clear and concise. Use professional language but let your personality shine through – we want to see the real you!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at YourCode - Award Winning IT & Digital Consultancy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Services Administrator role. Familiarise yourself with the key responsibilities like logging client support tickets and coordinating IT logistics. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Communication Skills
As a confident communicator, be prepared to discuss how you've effectively liaised with clients and internal teams in the past. Use specific examples that highlight your written and verbal communication skills, especially in customer-focused scenarios.
✨Demonstrate Your Attention to Detail
In this role, attention to detail is crucial. Be ready to share instances where your meticulous nature has positively impacted your work. Whether it’s updating CRM systems or ensuring compliance with ISO standards, show them you can handle the details.
✨Emphasise Your Team Player Attitude
This company values collaboration, so highlight your experience working in teams. Share stories that illustrate your proactive approach and how you’ve contributed to a positive team environment. They want to see that you can thrive in a dynamic setting!
