IT Help Desk/Service Desk Engineer

Service Desk EngineerLocation: Leeds / Halifax branches Salary: £27,000 – £33,000 + Benefits \\n Job Type: Full-Time Hybrid working – 2 days in office after induction \\n\\n Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you.

\\n\\n Providing 1st, 2nd & 3rd line IT support to internal users and external clients. \\n#Troubleshooting and resolving hardware, software, and network issues . \\n#Managing Microsoft 365, Active Directory, and Windows environments .

\\n#Ensuring excellent customer service and technical support. \\n\\n Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory). \\n✅ Experience in an IT support/helpdesk/service desk environment.

\\n✅ Knowledge of networking, remote desktop support, and IT security is a plus!\\n\\n Career growth opportunities & training support. \\n#Hybrid working options available. \\n\\n Service Desk Engineer \\n Job Type: Full-Time Hybrid working – 2 days in office after induction