At a Glance
- Tasks: Support clients by managing service requests and coordinating IT logistics.
- Company: Forward-thinking IT services company with a supportive culture.
- Benefits: £25,000 salary, hybrid working, and opportunities for skill development.
- Other info: Dynamic environment with a focus on personal growth and teamwork.
- Why this job: Join a collaborative team and make a real impact on customer satisfaction.
- Qualifications: Experience in customer support or administration with strong organisational skills.
The predicted salary is between 25000 - 35000 £ per year.
Are you a highly organised Client Services Administrator or Customer Support Administrator who enjoys working in a fast-paced, people-focused environment? Do you thrive on keeping things running smoothly while delivering an excellent customer experience?
We are partnering with a forward-thinking IT services company to recruit a Client Services Administrator to support their growing operations team. This is a varied, hands-on role combining customer support, service coordination, and IT administration — ideal for someone who enjoys working across teams and wearing multiple hats.
The Role
- Logging, triaging, and updating client support tickets
- Coordinating IT device logistics, onboarding, and build schedules
- Maintaining accurate records across CRM systems and internal documentation
- Liaising with suppliers and internal technical teams to fulfil client requests
- Monitoring SLAs to ensure high levels of customer satisfaction
- Supporting compliance and audit processes, including ISO-aligned documentation
What We’re Looking For
- Experience in a Client Services, Customer Support, Administrator, or Coordinator role
- Strong organisational skills with excellent attention to detail
- Confident written and verbal communication skills
- Experience using CRM systems, ticketing platforms, and Microsoft Office
- A proactive, team-oriented mindset with a 'can-do' attitude
- (Experience in IT services, MSPs, or technology environments is beneficial but not essential.)
Why Join?
This is a modern IT services business that genuinely invests in its people. Their culture is built around:
- Tenacity – Taking ownership and seeing things through
- Listening – Understanding problems before solving them
- Customer Innovation – Helping clients achieve more through technology
- Positivity – Creating an open, supportive working environment
You’ll be joining a collaborative team where your contribution is valued and development is encouraged.
The Offer
- £25,000 salary (flexible depending on experience)
- Hybrid working – 2–3 days per week in the Halifax office
- Supportive, close-knit team culture
- Opportunities to develop your skills and progress long-term
Interested? Apply now or get in touch to learn more about this Client Services Administrator opportunity in Halifax.
Client Services Administrator in Halifax employer: YourCode - Award Winning IT & Digital Consultancy
YourCode is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for IT Service Desk Engineers looking to thrive in a hybrid working environment. With a strong emphasis on employee growth and development, we offer comprehensive training and support, ensuring you can advance your skills while contributing to our award-winning consultancy. Join us to be part of a team that values innovation and teamwork, making every day rewarding and meaningful.
Contact Details:
YourCode - Award Winning IT & Digital Consultancy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Administrator in Halifax
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your communication skills. Whether it’s answering common interview questions or discussing your experience, being clear and confident can set you apart from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Client Services Administrator in Halifax
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant experience in client services or customer support to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Client Services Administrator role. Share specific examples of how you've delivered excellent customer experiences in the past.
Show Off Your Tech Savvy:Since we're in the IT services sector, mention any experience you have with CRM systems, ticketing platforms, or Microsoft Office. This will show us you're ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at YourCode - Award Winning IT & Digital Consultancy
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Services Administrator. Familiarise yourself with tasks like logging support tickets and coordinating IT logistics. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and maintain attention to detail, as these are key traits for success in this position.
✨Communicate Clearly and Confidently
As a Client Services Administrator, you'll need to liaise with various teams and clients. Practice your verbal and written communication skills before the interview. Think about how you can convey complex information simply and effectively, as this will be crucial in your day-to-day interactions.
✨Emphasise Your Team Spirit
This role is all about collaboration, so highlight your ability to work well within a team. Share examples of how you've contributed to team success in previous roles, and express your enthusiasm for being part of a supportive and close-knit culture. A positive attitude goes a long way!
