Frontline IT Service Desk Analyst - First-Line Support in Norwich

Frontline IT Service Desk Analyst - First-Line Support in Norwich

Norwich Full-Time 14.24 - 14.24 £ / hour (est.) No working from home possible
Your World

At a Glance

  • Tasks: Provide first-line IT support and guide users through solutions.
  • Company: Your World, a dynamic company in Norwich.
  • Benefits: Competitive pay of £14.24 per hour and a standard Monday–Friday schedule.
  • Other info: 3-month position with potential for growth in a supportive environment.
  • Why this job: Kickstart your IT career while helping others solve tech issues.
  • Qualifications: Strong customer service skills and familiarity with Office 365 and Windows 10/11.

The predicted salary is between 14.24 - 14.24 £ per hour.

Your World is seeking an IT Service Desk professional in Norwich to provide first-line IT support, respond to incidents, and guide users through solutions.

The role requires strong customer service skills, familiarity with Office 365, Windows 10/11, and a calm, professional approach to handling challenging requests.

The position runs 3 months, 37.5 hours per week, with a pay rate of £14.24 per hour and a standard Monday–Friday schedule likely on-site in Norwich.

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Frontline IT Service Desk Analyst - First-Line Support in Norwich employer: Your World

Your World is an exceptional employer for Band 6/7 MSK Physiotherapists, offering a supportive work culture that prioritises professional growth and development. With competitive pay rates, a comprehensive benefits package, and dedicated recruitment consultants, employees can thrive in their roles while making a meaningful impact in the community. The opportunity to work flexible hours and access ongoing training ensures that our team members are well-equipped to excel in their careers.

Your World

Contact Details:

Your World Recruitment Team

We think you need these skills to ace Frontline IT Service Desk Analyst - First-Line Support in Norwich

Customer Service Skills
Office 365
Windows 10
Windows 11
Incident Response
Problem-Solving Skills
Communication Skills