Location: Birmingham
Job Type: Temporary
Duration: 12 Months
Start Date: ASAP
Hours: 30 per week
Pay Rate: £12.71 per hour
We are looking for a professional, organised and patient-focused Administrator/Receptionist to join a friendly and supportive GP Practice team
The Role
This is a varied administrative and patient-facing position, with a key focus on patient registrations, accurate record keeping and general Practice administration.
- Processing new patient registrations and updating patient records.
- Providing professional reception support and handling patient enquiries.
- Managing telephone, face-to-face and electronic communications.
- Booking and managing appointments, recalls and home visit requests.
- Processing incoming correspondence and maintaining accurate patient records.
- Using Practice systems and Microsoft Office, including Outlook, Word and Excel.
- Supporting clinicians and the wider Practice team with administrative tasks.
- Assisting with document management, scanning, data entry and general office duties.
About You
We are looking for someone who is:
- Highly organised, accurate and confident using IT systems.
- An excellent communicator with a professional and approachable manner.
- Comfortable managing a varied workload in a busy patient-facing environment.
- Experienced in administration, reception or customer service.
- Confident with Microsoft Outlook, Word and Excel.
- Able to provide a high standard of service to patients and colleagues.
Essential: GCSE English & Maths (grades 9–3) and NVQ Level 2 or equivalent business/admin/customer service experience.
Desirable: Previous GP/healthcare experience, NVQ Level 3 Business Administration, and experience with EMIS, AccuRx or other primary care systems.
Win prizes in the Your Loyalty monthly reward draw!
How does it work? It couldn't be simpler. Every time you work 40 hours withinany calendar month through Your World,you'll earn one entry into our monthly reward draw! You'll also receive an additional entry for every 8hours you work in excess of the initial 40!
Other benefits of working with Your World
Competitive pay
We aim to get you the best rates based on your skills and experience.
Quick registration
Our world class compliance team will help you get out to work in no time.
24/7 support
Our dedicated recruitment experts and round-the-clock out of hours team are always here for you.
Find out more about the benefits of working with Your World
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Receptionist in Albion employer: Your World
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