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- Tasks: Welcome patients, manage appointments, and support families in a friendly environment.
- Company: A caring healthcare provider focused on patient experience.
- Benefits: Flexible shifts, training opportunities, and a supportive team atmosphere.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills; experience with Careflow and Solus is a plus.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 1300 - 1800 £ per month.
Hours required: 7:00am to 7:00pm, 7 days a week. We can offer split shifts if preferred, rather than long days.
Role requirements:
- Standard reception duties
- Booking patients for further tests and follow-up appointments
- Managing DNAs, as directed by the clinical team
System knowledge:
- Careflow and Solus experience would be highly beneficial. Training can be provided, but this will take time.
Core responsibilities:
- Welcoming patients and visitors in a polite, professional manner
- Checking patients in, confirming details (name, address, GP), and updating the EPR system
- Confirming preparation requirements have been followed, and addressing initial concerns
- Supporting patients and families, and helping keep the waiting area clean, tidy, and welcoming
- Scheduling new and follow-up appointments, managing cancellations, and handling DNAs
Receptionist in St Helens employer: Your World Recruitment Ltd
Contact Detail:
Your World Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in St Helens
✨Tip Number 1
Make sure you know the ins and outs of the role. Familiarise yourself with standard reception duties and the systems mentioned, like Careflow and Solus. This will show potential employers that you're proactive and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the first point of contact for patients and visitors. Role-play scenarios with friends or family to boost your confidence in welcoming and assisting others.
✨Tip Number 3
Network like a pro! Connect with professionals in the healthcare field on platforms like LinkedIn. You never know who might have a lead on a receptionist position or can offer valuable advice.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Receptionist in St Helens
Some tips for your application 🫡
Show Off Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, as a receptionist, you'll be the first point of contact for our patients, so showing that warmth in your application is key.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially with reception duties or systems like Careflow and Solus. If you’ve got training or skills that match what we’re looking for, shout about them! Tailoring your application to fit the role will help us see why you’d be a great fit.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to check for any typos or errors before hitting send. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Your World Recruitment Ltd
✨Know the Role Inside Out
Make sure you understand the core responsibilities of a receptionist. Familiarise yourself with standard reception duties, such as booking patients and managing appointments. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on System Knowledge
If you have experience with Careflow and Solus, be ready to discuss it! If not, do a bit of research on these systems. Knowing how they work can give you an edge, and showing that you're willing to learn will impress the interviewers.
✨Practice Your People Skills
As a receptionist, you'll be the first point of contact for patients and visitors. Practice your greeting and how you would handle various scenarios, like addressing concerns or managing DNAs. Being polite and professional is key, so think about how you can convey warmth and efficiency.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team, training opportunities, and the work environment. This shows that you're engaged and serious about the position, plus it helps you determine if it's the right fit for you.
