At a Glance
- Tasks: Welcome patients, manage appointments, and keep the waiting area tidy.
- Company: A leading healthcare recruitment agency in the UK.
- Benefits: Flexible working hours and training provided for skills development.
- Why this job: Make a difference in patient care while gaining valuable experience.
- Qualifications: Excellent customer service skills; knowledge of Careflow and Solus is a plus.
- Other info: Join a supportive team in a dynamic clinical environment.
The predicted salary is between 24000 - 36000 £ per year.
A healthcare recruitment agency in the UK is looking for a dedicated individual to handle reception duties within a clinical environment.
- Responsibilities include welcoming patients, managing appointments, and ensuring a tidy waiting area.
- Knowledge of Careflow and Solus is beneficial but training will be provided.
- The role requires excellent customer service skills and a commitment to patient care, with flexible working hours available.
Patient Care Receptionist & Appointment Coordinator in St Helens employer: Your World Recruitment Ltd
Contact Detail:
Your World Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Receptionist & Appointment Coordinator in St Helens
✨Tip Number 1
Make sure to research the healthcare agency before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in patient care.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Patient Care Receptionist and how you'd handle them. This will boost your confidence and prepare you for those tricky questions.
✨Tip Number 3
Don’t forget to highlight any relevant experience during your interview. Even if it’s not directly in healthcare, showing your ability to manage appointments and provide excellent service can set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Patient Care Receptionist & Appointment Coordinator in St Helens
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you’ve gone above and beyond for patients or clients in the past, as this role is all about making people feel welcome and cared for.
Tailor Your Application: Don’t just send a generic CV! Take the time to tailor your application to the Patient Care Receptionist & Appointment Coordinator role. Mention any relevant experience or skills that align with the job description, like managing appointments or working in a clinical environment.
Be Honest About Your Skills: If you’re not familiar with Careflow or Solus, don’t sweat it! Just be honest about your current skills and express your willingness to learn. We value a positive attitude and a commitment to patient care more than anything else.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, you’ll get to see more about what we do and how we support our team!
How to prepare for a job interview at Your World Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Patient Care Receptionist & Appointment Coordinator. Familiarise yourself with tasks like managing appointments and welcoming patients. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is key in this position, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to highlight your commitment to patient care.
✨Ask About Training Opportunities
Even if you’re not familiar with Careflow and Solus, don’t sweat it! Use the interview as an opportunity to ask about the training provided. This shows your eagerness to learn and adapt, which is a great quality for any candidate.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult patient or managing a busy waiting area. Practise your responses to these scenarios so you can showcase your problem-solving skills and ability to stay calm under pressure.