At a Glance
- Tasks: Join our endoscopy team as a Senior Booking Coordinator, managing patient bookings and administrative tasks.
- Company: Be part of a healthcare organization dedicated to providing top-notch patient care.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact by ensuring patients receive timely care while honing your organizational skills.
- Qualifications: Strong IT skills and effective communication are essential; experience in a busy admin role is a plus.
- Other info: This role requires multitasking and adaptability in a fast-paced setting.
We are looking for a Senior Booking Coordinator to support our endoscopy team by providing a patient booking and administrative service for the endoscopy units. * • To work as part of a team to provide a highly confidential patient booking and administrative service. * • To maintain a high standard of service to meet patient needs and clinical demand, keeping accurate patient records. Precise booking and data entry is crucial. * • The ability to communicate effectively with colleagues, other members of staff, consultants and general practitioners is essential, as is the ability to deal politely and sensitively with patients and their relatives. * • This is a busy role with frequent requirements for concentration where the work pattern is unpredictable with regular interruptions resulting in change of task. Regular self-prioritizing of workload is necessary. * • This post involves significant computer work. Good IT skills are required and accuracy while working in a busy and demanding role. * • Using the Trust Electronic Patient Record System and Endoscopy database to identify and book day case procedures for patients in line with Trust policies and procedures. This will include contacting patients by telephone or letter to inform of admission dates and relevant procedure information. * • Ensure procedure bookings are made in line with priority and waiting lists, ensuring patients do not breach Government/Trust waiting times. Identify any urgent requests or capacity issues within the department. Inform the Administration Manager of any potential breaches that cannot be resolved. * • Ensure patient adheres to relevant medical criteria for each procedure. * • Book clinics in advance and at short notice to include back filling last minute cancellations * • Responsible for cancelling and rearranging Endoscopy procedure lists. Ensuring patients are informed of appointment changes. * • Taking accurate and precise messages and prioritise to medical staff or secretaries as appropriate. * • Liaise with the Transport Office to ensure that appropriate patient transport is booked as required. * • Other administrative duties, including filing, photocopying, ordering supplies, etc
Senior Booking Coordinator employer: Your World Recruitment Ltd
Contact Detail:
Your World Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Booking Coordinator
✨Tip Number 1
Familiarize yourself with the Trust Electronic Patient Record System and Endoscopy database. Understanding how these systems work will give you a significant advantage during the interview process, as you'll be able to demonstrate your readiness to hit the ground running.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive situations. Since this role involves interacting with patients and medical staff, being able to convey information clearly and empathetically is crucial.
✨Tip Number 3
Showcase your ability to prioritize tasks effectively. Given the unpredictable nature of the role, think of examples from your past experiences where you successfully managed multiple responsibilities under pressure.
✨Tip Number 4
Highlight your IT skills, particularly in data entry and management. Being precise and accurate in your work is essential, so be prepared to discuss any relevant software or tools you've used in previous roles.
We think you need these skills to ace Senior Booking Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Booking Coordinator position. Understand the key responsibilities and required skills, such as effective communication, IT proficiency, and the ability to manage a busy workload.
Tailor Your CV: Customize your CV to highlight relevant experience in patient booking and administrative roles. Emphasize your attention to detail, ability to handle sensitive information, and any experience with electronic patient record systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent patient service. Mention specific examples of how you've successfully managed similar tasks in previous roles, particularly in high-pressure environments.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, reflecting the high standards expected in the role.
How to prepare for a job interview at Your World Recruitment Ltd
✨Show Your Team Spirit
Emphasize your ability to work as part of a team. Share examples from your past experiences where you collaborated effectively with colleagues and contributed to a positive team environment.
✨Demonstrate Your Communication Skills
Prepare to discuss how you communicate with patients, colleagues, and medical staff. Highlight any experiences where you handled sensitive situations with empathy and professionalism.
✨Highlight Your IT Proficiency
Since the role involves significant computer work, be ready to talk about your IT skills. Mention specific software or systems you've used, especially if they relate to patient records or booking systems.
✨Discuss Your Organizational Skills
Given the unpredictable nature of the role, illustrate your ability to prioritize tasks effectively. Provide examples of how you've managed a busy workload and adapted to changing circumstances in previous positions.