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For Companies At a Glance
- Tasks: Coordinate and manage audiology patient bookings efficiently from the comfort of your home.
- Company: Join a supportive NHS team dedicated to patient care.
- Benefits: Earn £15 per hour with flexible hours and remote work options.
- Why this job: Make a difference in healthcare while honing your administrative skills.
- Qualifications: Experience in NHS admin and patient booking is essential.
- Other info: Enjoy a dynamic role with potential for contract extension.
The predicted salary is between 13 - 16 £ per hour.
Location: Fully Remote
Pay Rate: £15.00 per hour (PAYE Inclusive)
Contract Length: Approx. 3 months with possible extension
Hours: Flexible – Full Time or Part Time
Working Pattern: Monday to Sunday
Role Overview
We are currently seeking an experienced Audiology Booking Coordinator to support NHS services with the efficient booking and management of audiology patient appointments. This is a fully remote position, ideal for candidates with strong NHS or healthcare administrative experience and a proven background in patient booking. The successful candidate will be expected to manage approximately 15–20 patient bookings per day, ensuring a high standard of patient care and administrative accuracy at all times.
Key Responsibilities & Duties
- Book, amend, and cancel audiology appointments in line with NHS procedures
- Contact patients via phone and/or email to arrange suitable appointment times
- Manage patient appointment schedules, ensuring optimal clinic utilisation
- Update and maintain accurate patient records on NHS systems
- Handle patient enquiries professionally, sensitively, and efficiently
- Liaise with audiology clinicians and wider administrative teams to resolve booking issues
- Ensure compliance with NHS data protection and confidentiality standards
- Identify and escalate any booking backlogs, capacity issues, or patient concerns
- Work to daily booking targets while maintaining a patient-focused approach
Essential Requirements
- Previous NHS or healthcare administrative experience
- Proven patient booking / appointment scheduling experience
- Experience working with NHS systems (e.g. PAS, EPR or similar)
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to work independently in a fully remote environment
- Confident managing multiple bookings and priorities simultaneously
Locations
Audiology Booking Coordinator in Blackpool, Great Marton employer: Your World Recruitment Ltd
Contact Detail:
Your World Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audiology Booking Coordinator in Blackpool, Great Marton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the NHS or healthcare sector. Let them know you're on the lookout for an Audiology Booking Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions related to patient booking and NHS procedures. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with NHS systems and your knack for managing multiple bookings. Make sure they see how you can add value to their team!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better shot at landing that dream job!
We think you need these skills to ace Audiology Booking Coordinator in Blackpool, Great Marton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NHS or healthcare administrative experience. We want to see how your background aligns with the role of Audiology Booking Coordinator, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the responsibilities, so make it personal and engaging.
Showcase Your Communication Skills: Since you'll be handling patient enquiries and liaising with clinicians, it's crucial to demonstrate your excellent communication skills. We recommend including examples in your application that highlight how you've effectively managed similar situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward, and we’ll be able to review your application more efficiently. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Your World Recruitment Ltd
✨Know Your NHS Systems
Familiarise yourself with NHS systems like PAS and EPR before the interview. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've handled patient enquiries in the past. Highlight your ability to communicate sensitively and efficiently, as this is crucial for the role.
✨Demonstrate Organisational Skills
Think of specific instances where you managed multiple bookings or priorities. Be ready to explain how you kept everything organised and ensured a high standard of patient care.
✨Be Ready for Scenario Questions
Expect questions about how you would handle booking backlogs or patient concerns. Prepare thoughtful responses that reflect your problem-solving skills and patient-focused approach.
