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For Companies At a Glance
- Tasks: Manage patient bookings and ensure top-notch care in a fully remote role.
- Company: Join a supportive team dedicated to NHS services and patient care.
- Benefits: Flexible hours, competitive pay, and the chance to work from anywhere.
- Why this job: Make a real difference in patients' lives while honing your administrative skills.
- Qualifications: Experience in NHS admin and patient booking is essential.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Location: Fully Remote
Pay Rate: £15.00 per hour (PAYE Inclusive)
Contract Length: Approx. 3 months with possible extension
Hours: Flexible – Full Time or Part Time
Working Pattern: Monday to Sunday
Role Overview
We are currently seeking an experienced Audiology Booking Coordinator to support NHS services with the efficient booking and management of audiology patient appointments. This is a fully remote position, ideal for candidates with strong NHS or healthcare administrative experience and a proven background in patient booking.
The successful candidate will be expected to manage approximately 15–20 patient bookings per day, ensuring a high standard of patient care and administrative accuracy at all times.
Key Responsibilities & Duties
- Book, amend, and cancel audiology appointments in line with NHS procedures
- Contact patients via phone and/or email to arrange suitable appointment times
- Manage patient appointment schedules, ensuring optimal clinic utilisation
- Update and maintain accurate patient records on NHS systems
- Handle patient enquiries professionally, sensitively, and efficiently
- Liaise with audiology clinicians and wider administrative teams to resolve booking issues
- Ensure compliance with NHS data protection and confidentiality standards
- Identify and escalate any booking backlogs, capacity issues, or patient concerns
- Work to daily booking targets while maintaining a patient-focused approach
Essential Requirements
- Previous NHS or healthcare administrative experience
- Proven patient booking / appointment scheduling experience
- Experience working with NHS systems (e.g. PAS, EPR or similar)
- Excellent communication and customer service skills
- Strong organisational skills and attention to detail
- Ability to work independently in a fully remote environment
- Confident managing multiple bookings and priorities simultaneously
Audiology Booking Coordinator employer: Your World Recruitment Ltd
Contact Detail:
Your World Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audiology Booking Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the NHS or healthcare sector. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios related to patient booking. This will help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! When you get the chance, share specific examples of how you've managed patient bookings efficiently. Numbers speak volumes, so mention how many appointments you handled daily.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Audiology Booking Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NHS or healthcare administrative experience. We want to see how your background fits the role of Audiology Booking Coordinator, so don’t be shy about showcasing relevant skills and experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience aligns with the responsibilities listed. We love seeing genuine enthusiasm for patient care and administrative excellence.
Showcase Your Communication Skills: Since you'll be contacting patients and liaising with clinicians, it's crucial to demonstrate your excellent communication skills. We recommend including examples in your application that highlight how you've effectively managed patient enquiries in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll ensure your application gets to the right place without any hiccups!
How to prepare for a job interview at Your World Recruitment Ltd
✨Know Your NHS Systems
Familiarise yourself with NHS systems like PAS and EPR before the interview. Being able to discuss your experience with these systems will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Prepare examples of how you've handled patient enquiries in the past. Highlighting your ability to communicate sensitively and efficiently will demonstrate your fit for the role.
✨Demonstrate Organisational Skills
Think of specific instances where you managed multiple bookings or priorities. Sharing these experiences will illustrate your strong organisational skills, which are crucial for this position.
✨Emphasise Patient Care
Be ready to discuss how you ensure a high standard of patient care. This could include examples of how you’ve resolved booking issues or improved patient satisfaction in previous roles.
