At a Glance
- Tasks: Manage outstanding debts and resolve billing queries in a healthcare setting.
- Company: Join a dynamic finance team in the healthcare sector.
- Benefits: Earn up to £16 per hour with holiday pay and flexible hours.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference by ensuring financial health in patient care.
- Qualifications: Experience in credit control and strong communication skills required.
Location: Ashtead
Job Type: Temporary
Duration of booking: Expected to last 3 months with possible extension
Proposed start date: September 2026
Pay Rates: Up to £16 per hour PAYE inclusive of holiday pay
Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am - 5pm
Sector: Healthcare
Based: Office / Hospital
Role Overview
We are seeking an experienced, detail-oriented Credit Controller to join our Finance team. In this role, you will be responsible for managing outstanding debts across private patients, insurance companies, NHS bodies, and third-party payers. You will play a crucial role in maintaining a healthy debtors' ledger, resolving billing queries empathetically and professionally, and supporting continuous improvement across finance systems and processes.
Key Responsibilities
- Debt Collection & Account Management
- Ledger Control: Monitor and manage outstanding debts to ensure prompt cash collection and minimise risk in the debtors' ledger.
- Overdue Accounts: Proactively follow up on overdue accounts via telephone, email, and written correspondence in line with internal policies.
- Escalations: Manage complex debt recovery accounts, including making decisions on legal referrals following internal protocols.
- Stakeholder Liaison & Customer Service
- Query Resolution: Liaise with patients, insurance companies, and NHS Shared Business Services to resolve billing queries and disputes in a prompt, empathetic, and professional manner.
- Cross-Team Collaboration: Work closely with the billing team and site-based operational staff to investigate account discrepancies and ensure timely invoice accuracy and adjustments.
- Customer Care: Consistently deliver high-quality customer service during all inbound and outbound communication.
- Reporting & Reconciliations
- Account Reconciliation: Reconcile accounts, identify discrepancies, and ensure accurate adjustments are processed.
- Management Reporting: Prepare and present regular reports on debtor status, bad debt provisions, and collection performance to senior management.
- Systems, Process Improvement & Compliance
- Record Keeping: Maintain accurate logs of all communications and payment activities using internal healthcare finance and ERP systems.
- Process Improvement: Manage functional processes and systems to drive continuous improvement, maintain high standards, and develop best practices.
- Compliance & Audits: Ensure strict adherence to data protection and confidentiality regulations (e.g., GDPR), assist with audits, and supply requested documentation.
- Team Support
- Provide general assistance and support to colleagues across the broader Finance team as required.
Requirements & Qualifications
- Experience: Proven experience working within a Credit Control environment (healthcare or NHS-related sector experience is advantageous).
- Technical Skills: Sound numerical and computer literacy, including intermediate-to-advanced proficiency in MS Excel and MS Office, with the ability to quickly adapt to various finance systems.
- Communication & Negotiation: Exceptional written and verbal communication, interpersonal, and negotiation skills with a customer-centric approach.
- Attention to Detail: Excellent accuracy and a meticulous approach to record-keeping and reconciliations.
- Workload Management: Demonstrated ability to prioritise tasks effectively, handle complex accounts, and meet strict deadlines under pressure.
Credit Controller in Ashtead employer: Your World Recruitment Ltd
Your World Recruitment Ltd is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the children they serve. With access to dedicated support and flexible PAYE payroll, employees can focus on their professional growth while enjoying the unique opportunity to make a meaningful impact in the lives of young patients. The commitment to providing assistance with travel and accommodation further enhances the appeal of working in this rewarding role.
Contact Details:
Your World Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Ashtead
✨Join Financial Networking Events
Jump into local finance meetups and conferences — they’re a goldmine for temporary roles in banking and financial services. You can chat with industry professionals and even get leads on upcoming opportunities that might not be posted online yet.
✨Utilise Temp Agencies Specialised in Finance
Reach out to temp agencies that focus on the banking sector. They often have strong ties with various firms and can help you secure short-term gigs that can help beef up your CV and get your foot in the door at firms like Your World Recruitment Ltd.
✨Connect with Alumni from Your Uni
Don't underestimate the power of your university’s alumni network. Many former students are working in banking and can help you find temporary roles or even offer mentorship. Reach out directly or attend alumni events to broaden your circle.
✨Stay Active on Job Boards and Company Websites
Keep your eyes peeled on job boards specifically for finance roles. Companies like Your World Recruitment Ltd might post temporary positions directly on their sites, so make sure to apply there too. Set alerts to catch those roles the moment they go live!
We think you need these skills to ace Credit Controller in Ashtead
Some tips for your application 🫡
Show Off Your Academic Achievements:In banking and financial services, your academic record can really make you stand out. List relevant grades, certifications, or coursework on your CV, especially if you've taken finance-related modules. This is particularly important for a temporary role where qualifications can help you shine even brighter!
Highlight Relevant Experience:If you’ve done any internships, part-time roles, or even coursework that aligns with banking or finance, make sure you include those! Showcase specific tasks where you used quantitative skills or analytical thinking, as this is what the hiring managers at Your World Recruitment Ltd will be keen to see in your application.
Tailor Your Cover Letter Purposefully:When writing your cover letter, focus on why you’re interested in a temporary position at Your World Recruitment Ltd. Let them know how you can quickly adapt to the team's needs and how eager you are to learn the ropes of the banking sector during this short stint. Your motivation and enthusiasm could really set you apart!
Be Prepared with References:For temporary roles, references can play a crucial role in your application. Make sure you’ve got a couple of references lined up who can vouch for your skills and work ethic. This helps to give Your World Recruitment Ltd confidence in your short-term commitment to the role.
How to prepare for a job interview at Your World Recruitment Ltd
✨Brush Up on Financial Regulations
Since this is a role in banking and financial services, be ready to discuss key regulations like MiFID, Basel III, or GDPR. These are hot topics, and your awareness of how they impact daily operations can give you a significant edge during your interview with Your World Recruitment Ltd.
✨Showcase Your Analytical Skills
Prepare for interview questions that assess your analytical abilities. You might need to tackle hypothetical scenarios involving risk assessment or financial forecasting. Bringing examples of relevant projects or coursework can emphasise your practical understanding of these concepts.
✨Highlight Flexibility and Adaptability
For a temporary role, showing that you can quickly pick up new processes and tools is crucial. Be ready to discuss previous experiences where you had to adapt to changing requirements or tight deadlines, as this will reassure Your World Recruitment Ltd that you’re a reliable team player.
✨Demonstrate a Willingness to Learn
In a temporary position, leaning into your eagerness to learn can really set you apart. Be prepared to share how you’re staying updated on industry trends or any additional training you've pursued. Employers appreciate candidates who are proactive about their development—even for short-term roles.
