At a Glance
- Tasks: Lead daily operations, improve processes, and ensure exceptional service delivery.
- Company: Your World Recruitment Group, dedicated to high service standards.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a passionate team focused on continuous improvement and excellence.
- Why this job: Make a real difference in patient and client experiences while leading a dynamic team.
- Qualifications: Experience in service delivery management and strong leadership skills.
The predicted salary is between 37338 - 44000 £ per year.
Your World Recruitment Group is seeking a Service Delivery Manager to lead the day-to-day operational delivery of the Service Delivery function.
This role focuses on maintaining high service standards, improving processes, and ensuring patient and client experiences remain exceptional.
You will oversee service delivery processes, performance, complaints handling, workforce planning and quality assurance across the Service Delivery function, reporting to the Head of Services.
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Contact Details:
Your World Recruitment Group Recruitment Team
We think you need these skills to ace Service Delivery Lead: Operations & Improvement in Preston
Operational Delivery
Process Improvement
Service Standards Maintenance
Patient Experience Management
Client Experience Management
Performance Oversight
Complaints Handling
