At a Glance
- Tasks: Lead daily operations at Rochdale Leisure Centre, ensuring top-notch service and safety.
- Company: Join a charity dedicated to uplifting the community and promoting healthy lifestyles.
- Benefits: Competitive salary, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in sports or leisure management and a passion for community engagement.
- Other info: Inclusive workplace welcoming diverse backgrounds and life experiences.
The predicted salary is between 25000 - 35000 £ per year.
When you join Your Trust as an Assistant Manager you will be part of a charity based across Rochdale that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.
As an Assistant Manager we can offer you:
- Salary: Band 4, £29,094 - £32,591 per annum (pro-rate for part time hours)
- Hours: 37 hours per week
- Location: Rochdale Leisure Centre
The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes overseeing and running the day-to-day operations and performance of the Centre including fitness, children’s activities and programming of facilities as well as ensuring exceptional customer service and health and safety standards.
What do I need to have?
- Qualified to Level 2/3 or equivalent in a relevant subject
- Supervisory or Team Leader experience in a sport or leisure environment including mentoring, motivating and coaching
- Experience of working in a customer facing, target driven environment with a proven record of achieving results
- Hold Pool Plant Operators Certificate or demonstrate commitment and ability to achieve within 3-6 months
- Hold IOSH Working or demonstrate commitment and ability to achieve within 3-6 months
- Knowledge of a range of sports and leisure related products and services and demonstrable confidence in promoting these
- Hold NPLQ 10th Edition or demonstrate commitment and ability to achieve within 3-6 months
- Ability to train, develop, mentor and supervise a team of people including setting targets and motivating staff to achieve
- Ability to co-ordinate tasks to deliver activities and events smoothly
- Proven ability to develop positive relationships with stakeholders, partners and members of the public including effective management of compliments and complaints
- Excellent communication; both oral and written and excellent interpersonal skills
- Excellent time management skills
As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.
If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.
If you have any queries please call 01706 926215. All applications must be made using the Your Trust Online Application Form as we do not accept CVs. All positions are subject to a DBS Check appropriate to the role.
Assistant Manager in Rochdale employer: Your Trust
Contact Detail:
Your Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Rochdale
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, show us how your passion aligns with supporting the community. We want to see that you genuinely care about making a difference!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. We love hearing about those moments that showcase your ability to create positive experiences.
✨Tip Number 3
Brush up on your leadership experience. Be ready to share how you've motivated and developed a team in the past. We’re looking for someone who can inspire others and keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Your Trust.
We think you need these skills to ace Assistant Manager in Rochdale
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about supporting our community and making a difference in people's lives.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that align with what we're looking for in an Assistant Manager.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Follow the Application Process: Remember, we only accept applications through our online form, so don’t send a CV! Make sure to fill out every section of the application thoroughly to give us the best impression of you.
How to prepare for a job interview at Your Trust
✨Know Your Stuff
Make sure you’re familiar with the charity's mission and values. Research their community initiatives and think about how your experience aligns with their goals. This will show that you’re genuinely interested in the role and understand what they stand for.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your supervisory experience. Prepare examples of how you've motivated and mentored a team in the past. Think about specific situations where you’ve set targets and helped your team achieve them.
✨Customer Service is Key
Since this role involves providing exceptional customer service, be ready to discuss your experience in a customer-facing environment. Share stories that highlight your ability to handle complaints and build positive relationships with stakeholders.
✨Prepare for Practical Questions
Expect questions related to health and safety standards, as well as your knowledge of sports and leisure products. Brush up on relevant regulations and be prepared to discuss how you would ensure a safe and enjoyable environment for all users.