At a Glance
- Tasks: Provide top-notch customer service at events and ensure a smooth operation.
- Company: Join a charity dedicated to uplifting the Rochdale community.
- Benefits: Earn £12.60 per hour with flexible casual hours.
- Other info: Inclusive environment welcoming diverse backgrounds and experiences.
- Why this job: Be the face of exciting events and make a difference in your community.
- Qualifications: GCSE Grade C/4 in Maths and English, plus customer service experience.
When you join Your Trust as an Event Attendant - Casual you will be part of a charity based across the Rochdale Borough that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.
What’s in it for me?
- Salary: Band 2, £12.60 per hour
- Hours: Casual Hours, as and when required
- Location: Heywood Civic
What will my role be as an Event Attendant - Casual?
The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes using your excellent customer service skills to be the face of the Entertainment and Events operation at Heywood Civic, Middleton Arena and other sites as required by providing an effective bar service, front of house and box office operations along with clearing up after the event whilst ensuring all licensing laws are upheld.
What do I need to have?
- Qualified to GCSE Grade C / 4 or above in Maths and English
- Previous experience of working within a customer facing role
- Ability to develop positive relationships with stakeholders, partners and members of the public
- Friendly, outgoing person who likes to work with different clients
- Ability to follow laid down procedures, work under pressure and without constant supervision
- Ability to handle cash
- Good level of numeracy / literacy skills
- Excellent communication; both oral and written and excellent interpersonal skills
Inclusivity
As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.
Additional Interests
If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.
If you have any queries please call 01706 926215. All applications must be made using the Your Trust Online Application Form as we do not accept CVs. All positions are subject to a DBS Check appropriate to the role.
Event Attendant - Casual in Heywood employer: Your Trust
Joining Your Trust as an Activity Centre Assistant - Casual means becoming part of a dedicated charity that enriches the Rochdale Borough community. With a focus on inclusivity, we offer a supportive work culture, competitive pay rates, and opportunities for personal growth through learning and development. Our commitment to employee well-being is reflected in our excellent pension scheme and Employee Assistance Programme, making us an ideal employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Event Attendant - Casual in Heywood
✨Tip Number 1
Get to know the venue! Familiarise yourself with Heywood Civic and Middleton Arena. Understanding the layout and operations will help you feel more confident during your shifts and impress your managers.
✨Tip Number 2
Show off your personality! As an Event Attendant, being friendly and outgoing is key. Don’t be afraid to engage with customers and make their experience memorable – it’s all about creating a positive atmosphere.
✨Tip Number 3
Network like a pro! Connect with other staff members and stakeholders. Building relationships can lead to more opportunities within the organisation and help you learn from others’ experiences.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you use the Your Trust Online Application Form. It’s the best way to ensure your application gets noticed and considered.
We think you need these skills to ace Event Attendant - Casual in Heywood
Some tips for your application 🫡
Show Your Personality:When you're filling out the application, let your personality shine through! We want to see the friendly, outgoing person you are, so don’t be afraid to add a personal touch to your responses.
Highlight Relevant Experience:Make sure to mention any previous customer service roles or experiences that relate to the Event Attendant position. We love seeing how your background can contribute to our mission of supporting the community!
Follow Instructions Carefully:Remember, we only accept applications through our online form, so make sure you stick to that! Double-check that you've filled everything out correctly before hitting submit.
Be Clear and Concise:While we want to know about you, keep your answers clear and to the point. Good communication is key in this role, so show us you can express yourself well in writing!
How to prepare for a job interview at Your Trust
✨Know Your Role
Before the interview, make sure you understand what being an Event Attendant involves. Familiarise yourself with the responsibilities like providing excellent customer service and handling cash. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about interacting with the public, be ready to share examples of your previous customer service experiences. Think of specific situations where you went above and beyond for a customer or handled a difficult situation effectively. This will demonstrate your ability to connect with people.
✨Be Friendly and Outgoing
The job requires a friendly and outgoing personality, so let that shine through during your interview. Smile, maintain eye contact, and engage with your interviewer. This will not only make you more memorable but also show that you have the right attitude for the role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare a few thoughtful ones about the organisation or the events you might be working at. This shows your enthusiasm and helps you determine if the role is the right fit for you.
