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For Companies At a Glance
- Tasks: Lead daily operations at a community leisure centre, ensuring top-notch service and safety.
- Company: Join Your Trust, a charity dedicated to enhancing community well-being in Rochdale.
- Benefits: Competitive salary, inclusive environment, and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing leadership skills.
- Qualifications: Experience in sports or leisure management and a passion for customer service.
- Other info: We welcome diverse applicants and offer a supportive, inclusive workplace.
The predicted salary is between 29094 - 32591 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. When you join Your Trust as an Assistant Manager you will be part of a charity based across Rochdale that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.
Benefits
- Salary: Band 4, £29,094 - £32,591 per annum (pro-rate for part time hours)
- Hours: 37 hours per week
- Location: Rochdale Leisure Centre
Role and responsibilities
The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes overseeing and running the day-to-day operations and performance of the Centre including fitness, children's activities and programming of facilities as well as ensuring exceptional customer service and health and safety standards.
Qualifications
- Qualified to Level 2/3 or equivalent in a relevant subject
- Supervisory or Team Leader experience in a sport or leisure environment including mentoring, motivating and coaching
- Experience of working in a customer facing, target driven environment with a proven record of achieving results
- Hold Pool Plant Operators Certificate or demonstrate commitment and ability to achieve within 3-6 months
- Hold IOSH Working or demonstrate commitment and ability to achieve within 3-6 months
- Knowledge of a range of sports and leisure related products and services and demonstrable confidence in promoting these
- Hold NPLQ 10th Edition or demonstrate commitment and ability to achieve within 3-6 months
- Ability to train, develop, mentor and supervise a team of people including setting targets and motivating staff to achieve
- Ability to co-ordinate tasks to deliver activities and events smoothly
- Proven ability to develop positive relationships with stakeholders, partners and members of the public including effective management of compliments and complaints
- Excellent communication; both oral and written and excellent interpersonal skills
- Excellent time management skills
As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences. If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you. If you have any queries please call 01706 926215. All applications must be made using the Your Trust Online Application Form as we do not accept CVs. All positions are subject to a DBS Check appropriate to the role.
Assistant Manager in Rochdale employer: Your Trust Rochdale
Contact Detail:
Your Trust Rochdale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Rochdale
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, show us how your passion aligns with what we do at Your Trust. It’s all about connecting your experience with our goals!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. We want to see you confident and ready to tackle anything that comes your way.
✨Tip Number 3
Don’t forget to prepare some questions for us! This shows you’re genuinely interested in the role and helps you figure out if we’re the right fit for you too. Think about what you want to know about the team or the Centre.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our community at Your Trust.
We think you need these skills to ace Assistant Manager in Rochdale
Some tips for your application 🫡
Get to Know Us: Before you start your application, take a moment to learn about Your Trust and what we stand for. Understanding our mission will help you tailor your application to show how you can contribute to our community-focused goals.
Follow the Guidelines: Remember, we only accept applications through our online form, so make sure you stick to that! This helps us keep everything organised and ensures your application gets the attention it deserves.
Show Off Your Skills: When filling out the application, highlight your relevant experience and qualifications. We want to see how your background in sports, leisure, or customer service makes you a great fit for the Assistant Manager role.
Be Yourself: Don’t be afraid to let your personality shine through in your application. We value diversity and want to know what makes you unique and how you can bring that to our team!
How to prepare for a job interview at Your Trust Rochdale
✨Know Your Community
Familiarise yourself with the local community and the specific needs of its members. Research the charity's initiatives and think about how you can contribute to their mission of supporting a diverse community.
✨Showcase Your Leadership Skills
Prepare examples that highlight your supervisory experience and ability to motivate a team. Think about times when you've successfully led a project or mentored someone, as this will demonstrate your capability as an Assistant Manager.
✨Emphasise Customer Service Excellence
Be ready to discuss your experience in customer-facing roles. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on exceptional service.
✨Prepare for Health and Safety Questions
Since health and safety standards are crucial in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance and promote a safe environment for both staff and customers.
