At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for our community.
- Company: Join a charity dedicated to supporting a diverse community in Rochdale.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Inclusive environment welcoming applicants from all backgrounds.
- Why this job: Be the friendly face of our café and help inspire healthier, happier lives.
- Qualifications: Level 2 Food Hygiene Certificate and customer service experience preferred.
The predicted salary is between 13.45 - 13.45 £ per hour.
When you join Your Trust as a Café Assistant you will be part of a charity based across the Rochdale Borough that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.
What’s in it for me? As a Café Assistant we can offer you:
- Salary: Band 2, £25,949 per annum (pro-rate for part time hours) / £13.45 per hour
- Hours: 20 hours per week
- Location: Heywood Civic
What will my role be as a Café Assistant? The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes using your excellent customer service skills to be the face of our catering operations at Heywood Civic and other sites as required by providing an effective service such as serving food and drink, advising customers, taking payments, preparing and clearing and cleaning the café’s area and counters, restocking shelves and fridges and clearing and cleaning tables.
What do I need to have?
- Qualified to Level 2 Food Hygiene Certificate or demonstrate commitment and ability to achieve within 3-6 months
- Previous experience of catering work
- Hold Emergency First Aid or demonstrate commitment and ability to achieve within 3-6 months
- Previous experience of working within a customer facing role
- Friendly, outgoing person who likes to work with different customers
- Ability to develop positive relationships with stakeholders, partners and members of the public
- Ability to follow laid down procedures, work under pressure and without constant supervision
- Knowledge of computerised tills
- Ability to use own initiative and think commercially to support the development of the service
- Awareness of food allergens including training on Natasha’s Law, PPDS labelling requirements and FIC Regulations 2021
- Excellent communication; both oral and written and excellent interpersonal skills
- Excellent time management skills
As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.
If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you. If you have any queries please call 01706 926215.
All applications must be made using the Your Trust Online Application Form as we do not accept CVs. All positions are subject to a DBS Check appropriate to the role.
Cafe Assistant in Heywood employer: Your Trust Rochdale
Joining Your Trust as a Café Assistant means becoming part of a dedicated charity that prioritises community well-being in the Rochdale Borough. We offer a supportive work culture that values inclusivity and personal growth, alongside competitive pay and flexible hours. Here, you will have the opportunity to make a meaningful impact while developing your skills in a vibrant environment that encourages creativity and connection with diverse individuals.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant in Heywood
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Your Trust Rochdale and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Cafe Assistant in Heywood
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Your Trust Rochdale that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Your Trust Rochdale.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Your Trust Rochdale get a sense of who you are beyond your experience!
How to prepare for a job interview at Your Trust Rochdale
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Your Trust Rochdale and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
