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- Tasks: Lead cloud migrations and improve digital workflows for SMEs.
- Company: Dynamic tech company focused on digital transformation.
- Benefits: Flexible working, private medical, enhanced family leave, and pension.
- Other info: Supportive environment with opportunities for growth and varied projects.
- Why this job: Make a real impact while developing your project management skills.
- Qualifications: Experience in IT project delivery or client-facing technical roles.
The predicted salary is between 30000 - 35000 £ per year.
This is a brilliant opportunity for someone with a background in IT, technical project delivery, or MSP environments who enjoys working closely with clients and driving real change. You will take the lead on helping SMEs transition to modern, cloud-based systems, combining technical delivery, client engagement, and process improvement in a highly visible role. This isn't a pure management role; it's a hands-on, client-facing position where you will play a key part in shaping how digital services are delivered.
What You'll Be Doing:
- Leading end-to-end cloud migrations (primarily Xero & QuickBooks) for SME clients
- Running client discovery sessions to understand processes and design better ways of working
- Supporting both client-facing projects and internal system improvements (approx. 50/50 split)
- Improving onboarding journeys and digital workflows
- Handling a mix of standard migrations and more complex one-off projects (e.g. Sage 200 exposure)
- Working closely with senior stakeholders to scope and deliver solutions
- Supporting internal teams with system queries and process improvements
- Occasional client site visits (fully expensed)
What We're Looking For:
- An IT Project Coordinator / Project Manager, or
- A Technical Support / Infrastructure Engineer with strong client-facing experience (e.g. MSP), or
- Someone with experience delivering systems or software migrations
You will also bring:
- Experience with cloud-based systems (ideally Xero, QuickBooks or similar platforms)
- Strong communication skills, able to translate technical concepts for non-technical clients
- Experience working directly with clients or stakeholders
- A proactive, problem-solving mindset
- An interest in improving systems, processes, and ways of working
Why This Role?
- Genuine opportunity to build project and transformation experience
- Exposure to more complex migrations over time (larger projects supported by senior team)
- A varied role with both client-facing and internal impact
- No revenue targets, focus is on delivery and quality
- A supportive environment where you can develop and grow your skillset
The Fit:
This role would suit someone who enjoys variety and problem-solving, working directly with clients, bridging the gap between technical and non-technical teams, and being part of a business investing in digital transformation.
Digital Services Lead in Plymouth employer: Your Tech Future
Contact Detail:
Your Tech Future Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Services Lead in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially around cloud migrations. Be ready to discuss how your experience aligns with their needs and how you can drive change.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your proactive mindset and ability to improve processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team and contributing to digital transformation.
We think you need these skills to ace Digital Services Lead in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Digital Services Lead role. Highlight your client-facing experience and any technical project delivery you've done, especially with cloud-based systems like Xero or QuickBooks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about digital transformation and how your background makes you a perfect fit for this hands-on role. Don’t forget to mention your problem-solving mindset!
Showcase Your Communication Skills: Since this role involves translating technical concepts for non-technical clients, make sure your application demonstrates your strong communication skills. Use clear, concise language and avoid jargon where possible.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Your Tech Future
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud-based systems like Xero and QuickBooks. Be ready to discuss how you've used these platforms in past projects, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Client Engagement Skills
Prepare examples of how you've successfully worked with clients in the past. Highlight your ability to translate technical jargon into layman's terms, as this role requires strong communication skills to bridge the gap between technical and non-technical teams.
✨Demonstrate Problem-Solving Mindset
Think of specific instances where you've identified a problem and implemented a solution. This could be related to improving onboarding journeys or streamlining digital workflows. Be ready to share these stories during your interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to digital transformation and client engagement. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.