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- Tasks: Lead cloud migrations and improve digital workflows for SMEs.
- Company: Dynamic tech company focused on digital transformation.
- Benefits: Flexible working, private medical, enhanced family leave, and pension.
- Other info: Supportive environment with opportunities for growth and varied projects.
- Why this job: Make a real impact while developing your project management skills.
- Qualifications: Experience in IT project delivery or client-facing technical roles.
The predicted salary is between 30000 - 35000 £ per year.
This is a brilliant opportunity for someone with a background in IT, technical project delivery, or MSP environments who enjoys working closely with clients and driving real change.
You will take the lead on helping SMEs transition to modern, cloud-based systems, combining technical delivery, client engagement, and process improvement in a highly visible role. This isn't a pure management role; it's a hands-on, client-facing position where you will play a key part in shaping how digital services are delivered.
What You’ll Be Doing:
- Leading end-to-end cloud migrations (primarily Xero & QuickBooks) for SME clients
- Running client discovery sessions to understand processes and design better ways of working
- Supporting both client-facing projects and internal system improvements (approx. 50/50 split)
- Improving onboarding journeys and digital workflows
- Handling a mix of standard migrations and more complex one-off projects (e.g. Sage 200 exposure)
- Working closely with senior stakeholders to scope and deliver solutions
- Supporting internal teams with system queries and process improvements
- Occasional client site visits (fully expensed)
What We’re Looking For:
- An IT Project Coordinator / Project Manager, or
- A Technical Support / Infrastructure Engineer with strong client-facing experience (e.g. MSP), or
- Someone with experience delivering systems or software migrations
You will also bring:
- Experience with cloud-based systems (ideally Xero, QuickBooks or similar platforms)
- Strong communication skills, able to translate technical concepts for non-technical clients
- Experience working directly with clients or stakeholders
- A proactive, problem-solving mindset
- An interest in improving systems, processes, and ways of working
Why This Role?
- Genuine opportunity to build project and transformation experience
- Exposure to more complex migrations over time (larger projects supported by senior team)
- A varied role with both client-facing and internal impact
- No revenue targets, focus is on delivery and quality
- A supportive environment where you can develop and grow your skillset
The Fit:
This role would suit someone who enjoys variety and problem-solving, working directly with clients, bridging the gap between technical and non-technical teams, and being part of a business investing in digital transformation.
Digital Services Lead in Exeter employer: Your Tech Future
Contact Detail:
Your Tech Future Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Services Lead in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Digital Services Lead role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to cloud migrations and client engagement. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills through real-life examples! When discussing your experience, focus on specific projects where you’ve improved processes or delivered successful migrations. We want to see how you’ve made an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Digital Services Lead in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Digital Services Lead role. Highlight your experience with cloud-based systems and client-facing projects. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about digital transformation and how you can help SMEs transition to modern systems. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since this role involves translating technical concepts for non-technical clients, make sure to demonstrate your communication skills in your application. Use clear language and examples that show how you've successfully engaged with clients in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Your Tech Future
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud-based systems, especially Xero and QuickBooks. Be ready to discuss how you've used these platforms in past projects and how they can benefit SMEs. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Client Engagement Skills
Since this role is client-facing, prepare examples of how you've successfully engaged with clients in the past. Think about specific situations where you translated technical jargon into layman's terms or improved a client's workflow. This will demonstrate your ability to bridge the gap between technical and non-technical teams.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about challenges you've faced in previous roles, particularly around project delivery or client interactions. Have a few solid examples ready that highlight your proactive problem-solving mindset and how you turned challenges into opportunities for improvement.
✨Understand the Company’s Vision
Research the company’s approach to digital transformation and their values. Be prepared to discuss how your skills and experiences align with their goals. Showing that you understand their mission will help you stand out as a candidate who is genuinely interested in contributing to their success.