About Your Reformer At Your Reformer, we’re transforming the way the world experiences Pilates. We’re a fast-growing global business, combining premium Pilates equipment, education and digital technology to help studios, instructors and fitness communities thrive. As we continue to scale across international markets, we’re looking for talented people who are excited to be part of building something global. About the Role We’re looking for an organised, commercially minded Implementation Specialist to join our EMEA team and play a key role in supporting some of our largest account networks across the region. This is a highly operational and systems-focused role, sitting at the centre of our commercial, logistics, digital and customer teams. You’ll be responsible for coordinating the customer journey from order through to onboarding and installation, ensuring every detail is accurate, every stakeholder is aligned and our customers receive a seamless experience. You’ll work closely with the Senior Business Account Manager – EMEA, distributor partners, customers and internal teams to manage orders, invoicing, onboarding, digital implementations and ongoing account administration. If you’re someone who loves organisation, thrives on keeping multiple moving pieces on track, and enjoys improving the way things work, this could be the role for you. What You’ll Be Doing Order additional European languages are a bonus. The Systems You’ll Work With You’ll be working across a range of systems and platforms, including: Shopify NetSuite HubSpot Kiosk Pro Instructor Pro Class Pro Internal logistics and operational systems Experience with Shopify, NetSuite and HubSpot (or equivalent platforms) will be highly regarded. Why Join Your Reformer? You’ll be joining a growing global business where you’ll have the opportunity to make a real impact. This is a role for someone who enjoys being at the heart of the action - connecting people, systems and processes to make sure our customers have an exceptional experience. You’ll work with a passionate, collaborative team, gain exposure to international markets and play an important role in supporting the continued growth of Your Reformer across EMEA. Ready to join us? If you’re an organised, commercially minded operator who loves making things happen, we’d love to hear from you.
Implementation Specialist in Surrey employer: Your Reformer
At Your Reformer, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. As an Implementation Specialist in the EMEA team, you'll have the chance to make a significant impact while working alongside passionate colleagues in a fast-growing global business. We offer ample opportunities for professional growth, exposure to international markets, and a commitment to continuous improvement, ensuring that every team member thrives in their role.
