At a Glance
- Tasks: Coordinate customer appointments and support teams in delivering top-notch service.
- Company: A respected family-run civil engineering and utility contractor.
- Benefits: Competitive salary, excellent benefits, and a beautiful rural work environment.
- Other info: Enjoy a supportive atmosphere with opportunities for personal growth.
- Why this job: Join a friendly team and make a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 28000 £ per year.
Our client, a successful, highly regarded family-run civil engineering and utility contractor seeks to hire a Customer Support Administrator / Planning Co-ordinator to play a key part in coordinating repair schedules, supporting operational teams, and delivering excellent outcomes for customers.
About the Role
You will be part of a small, friendly Planning team, responsible for booking and scheduling all customer appointments to investigate and repair water leaks on customer supply pipes. You will be based at a beautiful rural site near Oxford, working closely with customers, field operatives, and supervisors to keep everything running smoothly.
Your key responsibilities:
- Handling inbound and outbound customer calls
- Scheduling and coordinating investigation and repair appointments
Customer Support Administrator employer: YOUR RECRUITMENT SERVICE
Join a dynamic team dedicated to supporting the agricultural heart of Oxfordshire, where your passion for machinery and agriculture can flourish. We offer competitive salaries, overtime opportunities, and a comprehensive benefits package, all within a supportive work culture that prioritises employee growth and development. Experience the beauty of the Oxfordshire countryside while working with cutting-edge technology in a role that truly makes a difference.
