At a Glance
- Tasks: Support the showroom team and provide exceptional customer service throughout the sales process.
- Company: Join a dynamic company known for high-quality natural stone and porcelain tiles.
- Benefits: Competitive salary, OTE bonus, and a supportive work culture.
- Other info: Opportunity for career growth in a fast-paced environment.
- Why this job: Be part of a passionate team that transforms spaces and delights customers.
- Qualifications: Sales experience, strong communication skills, and a flair for interiors.
The predicted salary is between 26000 - 28000 £ per year.
Salary: £26,000 - £28,000 - OTE bonus
Location: Solihull
Are you a passionate Showroom Advisor looking for an exciting new role? Your Recruitment Coach is currently looking for a Showroom Advisor to work with one of their well-established and very successful clients based in Hertfordshire as part of their team.
Our client is passionate about sourcing and supplying high-quality natural stone and porcelain tiles to customers across the UK. With a reputation for exceptional craftsmanship, stylish collections, and outstanding customer service, they work with homeowners, designers, and trade professionals to bring beautiful spaces to life. As a growing and dynamic company, they pride themselves on their knowledgeable team, supportive culture, and commitment to excellence in everything they do.
Overview of the Role
We are looking for a Sales Advisor to join our Hemel Hempstead team due to expansion. As a Sales Advisor, you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks while being both pro-active and reactive to the customers' requirements.
Key Responsibilities
- Provide support to our showroom team and excellent customer service while guiding the customer throughout the sales process.
- Communicate clearly, confidently, and friendly via phone, email, or in person.
- Offer customers the highest level of support and advice throughout their journey, including technical advice, design advice, and resolving customer queries.
- Answer incoming sales calls and make outbound calls to our customer database.
- Create quotations, process payments, arrange deliveries, and provide outstanding aftersales service.
- Provide advice on suitability, sizing, pricing while showcasing a natural flair for interiors.
- Update the CRM system with relevant client information and daily activity.
- Arrange samples to be dispatched.
- Welcome customers to the showroom and build relationships with clients, ensuring a professional and friendly welcome is always received.
- Maintain a clean and tidy showroom and provide drinks to customers during their appointments.
- Confirm showroom appointments with customers prior to their arrival.
Skills & Experience
- Experience in a sales environment.
- Extremely well organised and able to prioritise tasks.
- Enthusiastic and hands-on - this is a busy, fast-paced company.
- Self-motivated with the ability to inspire those around you.
- Strong customer focus and excellent communicator.
- Minimum of 2 years sales experience.
- Must have experience in using a CRM.
- Familiar with Microsoft Office.
Travel Requirements
Occasional travel between showroom and other company sites is required. Applicants should be able to commute reliably and hold a full UK driving licence.
Showroom Sales Consultant employer: Your Recruitment Coach
As an Account Manager with our client, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With competitive compensation, including a bonus structure and company car, you will have the opportunity to excel in your role while enjoying a collaborative culture that values innovation and teamwork. Located in the North of England, this position offers a unique chance to engage with key accounts and make a significant impact in the capital equipment sector.
